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Softkeys have several functions, which change according to the state of your telephone.
Some buttons may be user-programmable SPEED DIAL or MEMORY buttons.
Describes the fixed feature buttons available on the telephone set.
Buttons pre-programmed for specific functions, customizable by the system administrator.
Buttons associated with specific Directory Numbers (DNs) for call management.
Buttons for accessing external lines or groups for outside calls.
Temporary buttons assigned to outside lines for the duration of a call.
How to switch between handset and speakerphone operation during a call.
Programming unique ring tones to identify incoming calls.
Disabling the telephone microphone during a call.
Allowing others to hear the conversation via the speakerphone.
Using the dialpad to dial and activate features without lifting the handset.
Procedures for making ringing and non-ringing internal calls.
Getting notified when a busy extension becomes available.
Breaking into an ongoing conversation on a busy line.
Connecting directly with someone initiating a page call (Meet Me Page).
How to answer incoming calls that are ringing or flashing.
Responding to internal communication calls.
Managing a second incoming call without disconnecting the first.
Switching back to a previously held call.
Responding to a second call indicated by a waiting tone.
Steps to make a call to an external number.
Redialing the most recently dialed external number.
Storing frequently dialed outside numbers (Save/Repeat).
Accessing and dialing a previously saved number.
Using the system to automatically redial busy numbers.
Temporarily deactivating or reactivating automatic redial.
Cancelling a request for an available trunk line.
Temporarily assigning service class to bypass call restrictions.
Placing a call on hold accessible only from your extension.
Placing a call on hold accessible by other stations.
Retrieving calls that have been placed on hold.
Getting back a call being transferred but not yet answered.
Steps to initiate and add participants to a conference call.
Private consultation, returning to, and exiting conference calls.
Answering calls from specific other extensions.
Answering calls within a designated pickup group.
Procedures for sending basic and predefined messages.
Choosing and sending a message from a list.
Navigating through multiple messages.
Sending messages with confirmation of acceptance.
Aborting the message sending procedure.
Accessing and viewing received messages.
Initiating a call back to the sender of a message.
Removing specific messages from memory.
Acknowledging or rejecting messages during a call.
Erasing all stored messages from the telephone.
Enabling DND to stop incoming calls from ringing.
Disabling DND to receive calls again.
Setting up custom messages for DND status.
Choosing a specific message to display during DND.
Removing a programmed DND message.
Setting up call forwarding for specific conditions (busy, no answer).
Disabling an active call forwarding setup.
Disabling call forwarding on phones without DN buttons.
Disabling your station as a call forwarding destination.
Using speed dial buttons and codes for faster dialing.
Storing numbers for speed dialing.
Making calls using programmed memory buttons.
Storing numbers or features on memory buttons.
Setting a specific time for the alarm to ring.
Disabling a programmed alarm.
Stopping an active alarm ring.
Activating the telephone lock feature to prevent unauthorized calls.
Deactivating the telephone lock feature.
Responding to doorbell alerts from the door unit.
Activating the electric door latch for access.
Steps to dial a contact using the System Dial-By-Name feature.
Activating the background music feature using its code.
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