1# Telstra Feature Assistant lets you:
• turn Call Waiting and Call Forward features
on and off and check their status
• store frequently forwarded numbers under
the categories of Home, Work, Mobile or Other
• listen to information about
HomeLine Features.
Step 1
Dial
or, if you have our T1000S or T1000C rental
phone, press the Telstra Voice Assistant button.
Step 2
When connected you will hear:
“Hi, I’m your Telstra Feature Assistant. What would you
like to do today?”
You can say:
“Call Waiting”
“Call Forward”
“Phone Features”
“User Tips”
“Stored Numbers”
You can either listen to the step by step prompts or
interrupt them and make your request.
There’s no access charge, but when you use Call Forward,
applicable call costs apply for forwarded calls.
Call Forward Immediate is the default setting of the
1# Telstra Feature Assistant. So, if you only want to
turn on Call Forward Busy, you need to specify this.
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