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Teltonika FM Series - User Manual

Teltonika FM Series
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https://wiki.teltonika-gps.com/view/How_to_capture_remote_Tacho_log_from_FM_device%3F
How to capture remote Tacho log from FM
device?
Main Page > Frequently Asked Questions - FAQ > How to capture remote Tacho log from FM device?
Contents
1 Supported devices
2 How does it work?
3 Steps to collect log file
4 How the received tacho log should look like
Supported devices
Solution applies for these devices:
FM6300/FMB630/FM6320
FMB640
FMC640
FMM640
FMB641
FMC650
FMM650
How does it work?
Fleet management devices Tacho log capturing is initiated using the command log2srv and by
setting the right configuration. The device establishes a GPRS connection and activates the link to
the computer, log starts to stream to the computer until the set time is elapsed. To stop streaming
log immediately log2srvstop is used.
Steps to collect log file
Here are steps on how to capture a Tacho online log from FM series devices:
Make sure you have external IP address with opened TCP port. This could be checked here.1.
Download "Hercules" program from www.hw-group.com and start it.2.
Go to (1) TCP Server → (2) Enter your
opened TCP port → (3) Press Listen then
click right mouse button over Received or
Sent data window → (4) Go to Special
Chars → (5) Set ASCII Names.
Click right mouse button over Received or
Sent data window → (1) Go to Log to File →
(2) Set file name and directory where
captured log will be saved → (3) Press Log
Enable.
Question and Answer IconNeed help?

Do you have a question about the Teltonika FM Series and is the answer not in the manual?

Overview

  1. Supported Devices
  2. How it Works
  3. Usage Features
  4. Preparation and Setup
  5. Device Status
  6. Sending the SMS Command
  7. Command Response and Log Streaming
  8. Forcing Connection to DDD Download Platform (Maintenance Feature)
  9. Providing Captured Log for Investigation
  10. Maintenance Features
  11. Stopping Log Capturing Immediately

This document outlines the process for capturing remote Tacho logs from Teltonika FM series devices, a critical function for fleet management and regulatory compliance. The primary purpose of this guide is to enable users to extract detailed Tacho data, which is essential for monitoring driver activity, vehicle usage, and ensuring adherence to transport regulations. This capability is particularly valuable for fleet managers and support teams who need to diagnose issues, analyze operational patterns, or provide data for audits.

The core functionality revolves around initiating a Tacho log capture remotely from a Teltonika FM series device and streaming this data to a designated computer. This process leverages GPRS connectivity to establish a link between the device and the receiving software, ensuring that log data can be collected efficiently, even when the vehicle is in operation or at a remote location. The system is designed to provide a continuous stream of log data for a specified duration, offering a comprehensive snapshot of the device's activity.

Supported Devices:

The solution detailed in this guide is compatible with a range of Teltonika FM series devices, including:

  • FM6300/FMB630/FM6320
  • FMB640
  • FMC640
  • FMM640
  • FMB641
  • FMC650
  • FMM650

This broad compatibility ensures that a wide array of existing Teltonika fleet management installations can benefit from this remote Tacho log capture capability, providing consistent data collection across different device models within a fleet.

How it Works:

The process of capturing Tacho logs from FM series devices is initiated through a specific command, log2srv, combined with the correct device configuration. Once this command is sent, the device establishes a GPRS connection and activates a data link to a specified computer. The Tacho log data then begins to stream to this computer, continuing until a pre-defined time limit is reached. To stop the log streaming immediately, the log2srvstop command can be used. This mechanism allows for flexible control over the log capture duration, enabling users to collect data for specific periods as needed.

Usage Features:

Preparation and Setup:

Before initiating the log capture, several preparatory steps are necessary to ensure a successful data transfer:

  • External IP Address and TCP Port: Users must have an external IP address with an opened TCP port. This is crucial for the device to establish a connection with the receiving computer. Tools are available to verify the status of the IP address and port.
  • Hercules Program: The "Hercules" program, available from www.hw-group.com, is required as the receiving software. This program acts as a TCP server, listening for incoming data from the FM device.
  • Hercules Configuration:
    • Navigate to "TCP Server" in Hercules.
    • Enter the opened TCP port number.
    • Click "Listen" to activate the server.
    • Right-click on the "Received or Sent data window."
    • Go to "Special Chars" and set "ASCII Names" for better readability of the incoming data.
    • Right-click again on the "Received or Sent data window."
    • Go to "Log to File."
    • Set a file name and directory where the captured log will be saved.
    • Press "Log Enable" to start logging the incoming data to the specified file.

Device Status:

  • Ensure the FM device is turned on.
  • Verify that the vehicle's ignition is turned on. These conditions are essential for the device to be operational and capable of capturing Tacho data.

Sending the SMS Command:

The core of the log capture process involves sending a specific SMS command to the FM device. The command structure varies slightly depending on whether SMS login and password are set on the device.

  • With SMS Login and Password: login pass log2srv 1,6,APN,APNusername,APNpassword,IP,port,1200,0

    • APN: The Operator APN name of the SIM card in the device.
    • APNusername: The Operator APN username of the SIM card.
    • APNpassword: The Operator APN password of the SIM card.
    • IP: The external IP address of the computer where Hercules is running.
    • port: The opened TCP port used in Hercules.
    • 1200: This parameter typically defines the duration of the log capture in seconds (20 minutes in this case).
    • 0: This parameter is often a placeholder or a default value.

    Example Command: opa opa log2srv 1,6,banga,,,212.59.13.226,7056,1200,0

  • Without SMS Login and Password: If no SMS login and password are set, leave two spaces before the command: log2srv 1,6,APN,APNusername,APNpassword,IP,port,1200,0

Command Response and Log Streaming:

  • Upon successful command transmission, the device should send an SMS response: L0G2SRV OK=1, 6, IP, port, 1200, 0. This confirms that the command was received and processed correctly.
  • Important Note on Delays: If incorrect log2srv command settings are sent, a delay of up to 5 minutes may occur. During this period, the device might not receive any SMS or GPRS commands, and pending SMS messages will be processed only after the timeout.
  • After receiving the successful SMS response, the device will begin streaming the log to the Hercules program.
  • In Hercules, the "Logfile bytes" will start increasing, and the "connected device" will appear, indicating an active data stream.
  • The device log will be captured for the specified duration (e.g., 20 minutes).

Forcing Connection to DDD Download Platform (Maintenance Feature):

After the log capture begins, an additional command can be sent to force the device to connect to a remote DDD download platform. This is useful for integrating the captured Tacho data with other fleet management systems or for further analysis.

  • With SMS Login and Password: login pass tacho_connect
  • Without SMS Login and Password: tacho_connect

Providing Captured Log for Investigation:

Once the log is captured, it should be provided to the Teltonika Sales Manager or Support team for further investigation or analysis. This step is crucial for troubleshooting device issues, verifying data integrity, or fulfilling specific data requests.

Maintenance Features:

Stopping Log Capturing Immediately:

Users can stop the log capturing process at any time by sending a specific SMS command to the FM device. This provides flexibility and control, allowing users to terminate data collection if sufficient data has been gathered or if an error occurs.

  • With SMS Login and Password: login pass log2srvstop
  • Without SMS Login and Password: log2srvstop

This comprehensive process ensures that Tacho logs can be reliably captured from Teltonika FM series devices, providing valuable data for fleet management, compliance, and diagnostic purposes. The step-by-step instructions, combined with clear explanations of each parameter and potential issues, empower users to effectively utilize this remote logging capability.

Teltonika FM Series Specifications

General IconGeneral
GNSSGPS, GLONASS, GALILEO, BEIDOU
Tracking sensitivity-165 dBM
Analog Inputs1
Operating Temperature-40 °C to +85 °C
Warm start25s
GSMGSM/GPRS/EDGE
Data transferGPRS
SMSYes
Power supply+10...+30 V DC with overvoltage protection
Internal BatteryYes
1-WireYes
BluetoothBluetooth
MicroSDMicroSD card up to 32 GB
Inputs/Outputs1 Digital Input, 1 Digital Output, 1 Analog Input, 1-Wire® data protocol
Communication InterfacesUSB, Bluetooth
Hot start1s
Digital Outputs1

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