Ten-Tec JUPITER - Page 92

ТЕМ-ТЕС, Inc. CUSTOMER SERVICE TELEPHONE
1185 Dolly Parton Parkway 865-428-0364
Sevierville, TN 37862
LIMITED WARRANTY AND SERVICE POLICY, U.S.A.
TEN-TEC, Inc. warrants this product to be free from defects in material and workmanship for a period
of one year from the date of purchase, under these conditions:
1.
THIS
WARRANTY
APPLIES
ONLY
TO
THE
ORIGINAL
OWNER.
It
is
important
that
the
war-
ranty
registration
card be sent to
us promptly
to establish
you as
the owner
of record.
This will
also
insure that any
bulletins
pertaining
to this equipment
will be sent
to you.
2. READ THE MANUAL THOROUGHL Y. This warranty does not cover damage resulting from im-
proper operation. Developing a thorough understanding of this equipment is your responsibility.
3. IF TROUBLE DEVELOPS we recommend that you contact our customer service group direct. The
selling dealer is not obligated by us to perform service in or out of warranty. It has been our experience
that factory direct service is expeditious and usually results in less down-time on the equipment. Some
dealers do offer warranty service and of course, have our complete support.
4. WE ENCOURAGE SELF HELP. Taking the covers off does not void the warranty. In many cases
our customer service technicians, with your help, can identify a faulty circuit board. In these cases we
will
send
you
a
replacement
board
which
you
can
change
out.
This
will
be
shipped
on
a
30
day
memo
billing and when the defective board is returned, we will issue credit.
5. EQUIPMENT RETURNED TO THE FACTORY must be properly packaged, preferably in the origi-
nal shipping carton. You pay the freight to us and we prepay surface freight back to you.
6. EXCLUSIONS. This warranty does not cover damage resulting from misuse, lightning, excess volt-
ages, polarity errors or damage resulting from modifications not recommended or approved by Ten-Tec.
In the event of transportation damage a claim must be filed with the carrier. Under no circumstances is
Ten-Tec liable for consequential damages to persons or property caused by the use of this equipment.
7. TEN-TEC RESERVES the right to make design changes without any obligation to modify equipment
previously manufactured.
8. THIS WARRANTY is given in lieu of any other warranty, expressed or implied.
SERVICE OUTSIDE OF THE U.S.A.
Many of our dealers provide warranty service on the equipment they sell. Many of them also provide
out of warranty service on all equipment whether they sold it or not. If your dealer does not provide
service
or
is
not
conveniently
located,
follow
the
procedure
outlined
above.
Equipment
returned
to
us
will be given the same attention as domestic customers but all freight expense, customs and broker
fees will be paid by you.
Part No. 74244