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Appendix : TroubleshootingⅣ
In this part some questions and problems shown during the
Router’s usage and installation will be given suggesting answers.
If your problems are not in the list, please log into our website
www.tenda.cn or send an E-mail to support@tenda.cn, and we
will reply you in the earliest time.
1. Enter the IP address but can not visit the WEB management
interface. What can I do?
Please make sure the cable is well connected and the
corresponding indicator is light.
Make sure the device is not in Wireless Router mode. In this mode,
you can visit the WEB interface only by Wireless network.
In the wireless access point (AP) mode, your computer must
specify an IP (192.168.0.2 ~ 192.168.0.254) to access the device.
Please click
“Start" - " Run "to enter “ping 192.168.0.1”to diagnose whether the
device is connected. If it can ping pass, then check whether your
browser enable a proxy server. If enabled please disable it. If you can
not ping pass, you can hold down the "RESET" button for 7 seconds
to restore the factory settings, and “ping192.168.0.1” again.
2. Forget the login password and can not enter the setting page.
What can I do?
Press the “RESET” button for 7 seconds to restore the Router to
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