7 
6  Align the lens of the camera with the QR code for scanning from 15 to 25 cm. 
 
-  Try moving the smartphone back and forth to adjust the distance between the screen of the smartphone and the camera, and keep each position for 
about two seconds. 
-  Ensure that the camera lens has no shade or blemishes. Remove the protective film (if any) and try again. 
-  Ensure that the smartphone screen is clear, no crack and no reflections.