▪ The new brake blocks and discs feature relatively smooth
surfaces, so the braking effect will improve after you ride
100 km or brake on long downhills 3 to 5 times, when such
surfaces become roughened.
▪ Check screws between the brake lever and the handlebar,
as well as screws between the brake clamps and frame or
front fork:
1. Check if these screws maintain the same fastening
performance when your e-bike reaches a 200 km riding
distance.
2. Check the fastening performance at every 1,000 km after
the initial 200 km.
3. It is recommended to check the fastening performance of
screws after every 600 km if you often ride under complex
road conditions.
▪ The wear degree of brake blocks should be checked after
you’ve ridden on normal roads for 1,000 km, or 600 km if
the road conditions are complex. The blocks should be
▪ This bike is designed for urban riding only. Do not use it for
racing, mountain biking, or other non-urban usage
scenarios. It is important to understand your e-bike and its
intended use, as personal safety incidents may occur when
you use it in wrong usage scenarios.
▪ Inspection and maintenance is very important to the
safety and service life of your e-bike. You should check the
brakes, tires, handlebar, and rims regularly. Any unmain-
tained parts may break or perform poorly, possibly causing
life-threatening accidents.
▪ If you choose to attach a spring-loaded child seat, please
make sure it is installed and fitted correctly to avoid
possible injury.
▪ Your bike must comply with legal regulations for riding on
public roads in all conditions, including inclement weather,
at night, early morning or dusk. It is your responsibility to
familiarize yourself with and comply with all applicable
laws in your country, including properly equipping you and
your bikes as required by law.
▪ Improper fitting, installation, operation and maintenance of
any accessories and parts may cause serious personal
injuries or even death. Do not modify the frame or original
components in any way. Modifications may cause damage
to your e-bike and lead to life-threatening accidents.
Mismatched accessories or incorrect installation can affect
Q: What type of e-bike is this
e-bike? Which terrains is this
e-bike targeted at?·
Q: What is the weight of the
whole bike including the battery?
P: What should I do if any parts
are damaged or any abnormality
occurs during use?
Q: How long would it take to fully
charge the battery?
Q: What is the riding distance of
one battery charge?
Q: What are the tire pressure
requirements?
Q: What is the proper belt
tension?
Q: What is the overall noise level
of
this product while riding?
A: This is the AGO T e-bike. It’s an
urban commuter intended for
urban pavement or slightly
potholed roads. Do not ride it on
mountain roads, otherwise
accidents may occur.
A: It’s approximately 30.5 kg.
A: Please contact TENWAYS
customer service immediately, or
turn to bike-repair professionals
for inspection and maintenance.
R: Approximately six hours.
A: 65 to 100 km.
A: Air pressure of the tires should
be within the range of 40-65 PSI or
2.8-4.5 bar.
A: The tension value should stay
within 45 to 60 Hz (35 to 45 lbs).
The means the middle part of the
belt should sink approximately 10
to 15 mm when you press it
down by hand.
A: This product has passed the
relevant certification of EN15194-2017,
meaning the rider will not hear any
sound higher than 70 dB from this
e-bike during riding.
replaced promptly when they are two-thirds or more worn.
▪ If you feel that the brakes are obviously loose but the wear
degree of brake blocks is still acceptable and there is no
sign of oil leakage on the brakes, contact a professional
bike store and ask technicians to replenish the lubricant.
▪ Contact a professional bike store and ask technicians to
diagnose and fix the cause of any abnormal noise that
persists during riding after you have cleaned any oil from th
brake blocks and discs.
02.
FAQ
051 Important reminders
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