Do you have a question about the Tenways CGO800S and is the answer not in the manual?
Lists all tools and accessories included with the e-bike for inspection.
Twist the handlebar head to face forward for correct orientation.
Remove the front wheel and protective covers from the wheel.
Stabilize the e-bike using the kickstand for easier installation.
Loosen the nut and detach the quick release lever.
Remove protective wrapping from the quick release mechanism.
Remove the protective sheet from the brake calipers.
Install the quick release onto the front wheel and tighten the nut.
Secure the head light nut and loosen the mudguard screw.
Remove the nut and attach the mudguard to the screw.
Reinstall and slightly tighten the mudguard nut.
Attach mudguard support rods to the front fork using screws.
Adjust mudguard height and fully tighten all associated screws.
Open quick release, install wheel, centering brake disc in clamps.
Tighten the quick release nut and close the lever.
Check for wheel wobble and adjust quick release tension.
Check the front wheel for brake disc scraping.
Identify and separate left and right pedals based on markings.
Install pedals: right clockwise, left counterclockwise.
Stop tightening if resistance is met; realign and reinstall.
Insert the battery into its slot by clipping the lower end first.
Confirm battery installation by listening for a click sound.
Open seat clamp, adjust saddle height, and relock clamp.
Identify front (white) and rear (red) reflectors.
Mount rear reflector on seat post, front on handlebar.
Instructions for powering on the e-bike display panel.
Overview of information displayed on the e-bike panel.
Instructions for navigating between different display screens.
Guide to selecting one of the five power assistance levels.
Instructions for operating the bike's lighting system.
How to engage the e-bike's walking assistance feature.
Procedure for setting or disabling the e-bike's passcode.
Steps to modify the existing passcode for security.
Instructions to change display units from metric to imperial.
Procedure to reset the e-bike's trip meter and time.
Reference for common error codes and troubleshooting steps.
Initial steps to prepare phone for e-bike connection.
Registering the e-bike by entering its ID and scanning QR code.
Configure e-bike color and name within the app.
Finalizing connection by interacting with the e-bike panel.
Confirmation of successful automatic connection to the app.
Ensuring the battery is fully charged before initial use.
Important instructions for safe and proper battery charging.
Verify tire pressure is within the recommended range.
Ensure the driving belt has appropriate tension.
Adherence to local laws for e-bike riding.
Importance of wearing a helmet and being visible.
Setting the saddle to the correct riding height.
Final check of bike components before riding.
Familiarize with brake lever operation for safety.
Ensure proper steering function for safe riding.
Recommendation to acquire insurance for e-bike riding.
Inspect and tighten key screws daily before riding.
Check screw tightness at specific mileage intervals.
Clean the e-bike regularly using appropriate methods.
Inspect brake blocks for wear and replace if necessary.
Advice on when to clean the e-bike, including for storage.
Guidelines for operating and storing the battery.
Optimal temperature ranges for battery performance and storage.
Advice on maintaining battery charge to prolong lifespan.
Tips for maintaining brake system performance.
Understanding how brake performance improves over time.
Regularly check screws on brake levers and clamps.
Recommended intervals for checking brake block wear.
When to seek professional help for brake lubrication or noise.
Frequency for professional checks and maintenance.
List of parts to be checked during professional maintenance.
Information on finding and using the bike's frame code for identification.
Details on product certifications and warranty terms.
How to make a warranty claim and required documentation.
List of conditions and damages not covered by the warranty.
Information about the e-bike's model and suitable riding environments.
Details on the total weight of the e-bike including the battery.
Steps to take if any part is damaged or an abnormality occurs.
Information on the duration required for a full battery charge.
Estimated riding distance achievable on a single battery charge.
Recommended tire pressure range for optimal performance.
Guidance on checking and maintaining correct belt tension.
Information on the e-bike's noise level during operation.
Crucial safety advice for using the e-bike in urban environments.
Emphasis on regular checks for safety and longevity.
Precautions for attaching and using child seats.
Legal requirements for riding on public roads.
Warnings about potential injuries from incorrect procedures.
Understanding component wear and the risk of sudden failure.
Precautions when adding accessories like child seats or racks.
Warning about hot brake discs after use.
Guidance on contacting support for battery inquiries.
Importance of maintaining focus and avoiding abrupt actions.
Warning against tampering with motor or built-in computer systems.
Note on regional differences in brake lever functions.
Emphasizing the importance of wearing a helmet.
Safety warning against using headsets or phones while riding.
Instruction to ride only when having full control of the bike.
Note that the CGO800S is not designed for trailers.
Advice for riding safely on slippery or wet surfaces.
Adjust speed according to road conditions, capabilities, and laws.
Get acquainted with the feel of disc brakes before riding.
Check that all lights work and are not blocked.
Information on the maximum weight the rear rack can support.
Warnings about accessories impacting balance and control.
Do not operate the motor under high load for extended periods.
Warning against using non-TENWAYS chargers for the bike.
Keep the bike away from strong magnetic fields.
The bike's maximum weight limit and consequences of exceeding it.
Avoid hanging bags or heavy items on the handlebar.
Warning about long clothes getting entangled in bike parts.
Warning against opening or tampering with internal parts.
Avoid damaging the motor or exposing it to water.
Avoid removing the display unless for maintenance.
Warning against using parts from other e-bike brands.
Note that the manual may not cover all details; contact support for issues.
| Range | Up to 100 km |
|---|---|
| Brakes | Hydraulic disc brakes |
| Display | LCD display |
| Gears | Single-speed |
| Pedal Assist Levels | 3 levels |
| Battery Capacity | 360 Wh |
| Motor | 250W rear hub motor |
| Battery | 36V 10Ah |
| Frame Material | Aluminum |
| Weight | Approximately 19 kg |
| Top Speed | 25 km/h |
| Tires | 700C |
| Charging Time | 4-5 hours |
| Category | E-bike |