To Next PageTo Next PageWhat to do if my Tesla Automobile Accessories Mobile Connector has a ground fault?
If your Tesla Mobile Connector indicates a ground fault, it means electrical current is leaking unsafely. The system should automatically reset in 15 minutes. If it does not reset, make sure no one is touching or inside the vehicle, and then press the RESET button.
What to do if my Tesla Automobile Accessories Mobile Connector self check failed?
If the self-check fails on your Tesla Mobile Connector, unplug it from the vehicle and press the RESET button. Then, plug the Mobile Connector back into the vehicle. If the error continues, unplug the Mobile Connector from both the vehicle and the power outlet, and then plug it back in, making sure to plug it into the outlet first.
What to do if my Tesla Automobile Accessories Mobile Connector shows a contactor failure?
If your Tesla Mobile Connector indicates a contactor failure, unplug it from the vehicle and wait 10 seconds. If the error persists, contact Tesla.
What to do if my Tesla Automobile Accessories Mobile Connector has a thermal fault?
If your Tesla Mobile Connector shows a thermal fault, consider charging in a cooler environment, such as indoors or in the shade.
What to do if my Tesla Automobile Accessories Mobile Connector has a sense circuit fault?
If your Tesla Mobile Connector is showing a sense circuit fault, make sure that the Mobile Connector’s adapter is properly attached.
Why does my Tesla Automobile Accessories Mobile Connector say ground lost?
If your Tesla Mobile Connector indicates ground lost, ensure the power outlet is properly grounded. If you are uncertain, consult your electrician.
General| Cable Length | 20 feet (6 meters) |
|---|---|
| Output Current | Up to 32A (with NEMA 14-50) |
| Max Current | 32A |
| Compatibility | All Tesla vehicles |
| Operating Temperature | -22°F to 122°F (-30°C to 50°C) |
| Connector Type | NEMA 5-15 |
| Input Voltage | 120 V |
| Charging Rate | Up to 30 miles of range per hour (with NEMA 14-50) |
Read the entire document before operating. Failure to follow instructions can lead to injury or death.
Do not use private power generators. Operate within specified temperature ranges.
Details the warning and caution labels for the Mobile Connector in Europe, excluding Norway.
Details the warning and caution labels for the Mobile Connector specifically for Norway.
Details the electrical requirements, length, and placement recommendations for the Mobile Connector.
Explains factors affecting charging speed and directs users to the website for up-to-date information.
Describes the purpose of adapters and lists common high-power adapters for faster charging.
Step-by-step instructions for connecting the Mobile Connector to the vehicle and power outlet.
Instructions for safely disconnecting the Mobile Connector from the vehicle and power outlet.
Procedure for detaching an adapter from the Mobile Connector's charge cable.
Procedure for securely connecting a new adapter to the Mobile Connector's charge cable.
Explanation of Mobile Connector status lights and the function of the reset button.
Guide to identifying and resolving common faults based on indicator light patterns.
Outlines the warranty period, coverage, and exclusions for Tesla charging equipment.
Specifies limitations on Tesla's liability regarding warranty claims and damages.
Details the process for reporting defects and resolving disputes with Tesla.
Provides country-specific consumer rights and disclosures related to the warranty.
