Thecus N5550 User Manual

208
Appendix A: Customer Support
If your Thecus IP storage is not working properly, we encourage you to check out
Chapter 6: Troubleshooting, located in this manual. You can also try to ensure
that you are using the latest firmware version for your Thecus IP storage. Thecus is
committed to providing free firmware upgrades to our customers. Our newest
firmware is available on our Download Center:
http://www.thecus.com/sp_download.php
If you are still experiencing problems with your Thecus IP storage, or require a
Return Merchandise Authorization (RMA), feel free to contact technical support via
our Technical Support Website:
http://www.thecus.com/sp_tech.php
Customers in the US should send all technical support enquiries to the US contact window
included in the following web page:
http://www.thecus.com/sp_tech.php
For Sales Information you can e-mail us at:
sales@thecus.com
Thank you for choosing
Thecus!

Thecus N5550 Specifications

General

RAID levels	0, 1, 5, 6, 10, JBOD
Hot-swap drive bays	Yes
Storage drive capacity	0 GB
Supported file systems	ext3, ext4, XFS
Storage drive interface	Serial ATA
Total installed storage capacity	0 TB
Number of storage drives installed	0
Number of storage drives supported	5
Internal memory	2 GB
Internal memory type	DDR3
Processor family	Intel Atom®
Number of processors installed	1
Wi-Fi	No
Data link protocols	TCP/IP/AppleTalk
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Maximum data transfer rate	1000 Mbit/s
Supported network protocols	SMB/CIFS, HTTP/HTTPS, FTP, NFS v4, AFP
I/O ports	1 x mic in 1 x line in 1 x audio out
Networking features	Gigabit Ethernet
Compatible operating systems	Windows 2000/XP/2003/Vista/ 7 UNIX/Linux Mac OS X
Security algorithms	256-bit AES
Cables included	AC
FireWire 400	FireWire-interface with a data transmission speed of 400 Mbit/s (50MB/s). FireWire is a serial computer bus technology designed as replacement of SCSI and is based on the IEEE 1394 and 1394b standards.
USB 2.0 ports quantity	4
Ethernet LAN (RJ-45) ports	2
Bundled software	Acronis True Image Thecus Backup Utility
Display type	LCD
Product color	Black
Power supply unit (PSU) capacity	200 W
Operating temperature (T-T)	5 - 40 °C
Operating relative humidity (H-H)	0 - 80 %
Sustainability certificates	RoHS
Certification	CE/FCC/C-Tick/VCCI/BSMI VMware, Citrix, WEEE

Weight and Dimensions

Depth	240 mm
Width	190 mm
Height	230 mm