Thermann 26NG50C - Warranty Information; Warranty Conditions and Exclusions; Claim Procedure and Consumer Rights

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This warranty will apply only under all of the following conditions:
• The item has been installed by a licensed plumber
• Failure is due to a fault in the manufacture of the product
• Proof of purchase (including the date of purchase) is provided
• The installation of the product is in accordance with the instructions provided
• This warranty does not cover products purchased as an ex-display without being fully
checked and tested for sale by the manufacturer.
This warranty does not include faults caused by:
• Unsuitable or improper use
• Incorrect installation or installation not in accordance with the instructionsprovided
• Installation or part installation by the purchaser or any person other than a LICENSED
PLUMBER or tradesperson licensed to install this product.
• Normal wear and tear
• Inadequate or complete lack of maintenance
• Chemical, electrochemical or electrical influences
• Harsh detergents or abrasive cleaners used on product finishes
• Condensate damage or any other consequential loss either directly or indirectly
• Removal of the neutralizer
• Not replacing the neutralizer at the end of it's life (by a licensed plumber).
EXCLUSIONS
To the fullest extent permitted by law, Reece excludes all liability for damage or injury
to any person, damage to any property, and any indirect consequential or other
loss or damage.
CLAIM PROCEDURE
For all warranty queries please contact the branch where the product was purchased.
These details can be found on your purchase invoice.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensationfor anyother reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
WARRANTY