ThinkPad P50 - Page 4

Passwords introduction . . . . . . . . . . 57
Setting, changing, or removing a password . . 58
Hard disk security . . . . . . . . . . . . . . 59
Setting the security chip . . . . . . . . . . . 59
Using the fingerprint reader . . . . . . . . . . 60
Deleting data from your storage drive . . . . . . 63
Using firewalls . . . . . . . . . . . . . . . 63
Protecting data against viruses . . . . . . . . . 63
Chapter 6. Advanced
configuration . . . . . . . . . . . . . . 65
Installing a new operating system . . . . . . . . 65
Installing the Windows 7 operating system . . 65
Installing the Windows 10 operating system . . 66
Installing device drivers . . . . . . . . . . . . 67
Using the ThinkPad Setup program . . . . . . . 68
Configuring ThinkPad Setup . . . . . . . . 68
Changing the startup sequence . . . . . . . 69
Updating the UEFI BIOS. . . . . . . . . . 69
BIOS menu. . . . . . . . . . . . . . . 69
Using system management . . . . . . . . . . 84
Setting management features . . . . . . . 85
Chapter 7. Troubleshooting
computer problems . . . . . . . . . . 87
General tips for preventing problems . . . . . . 87
Diagnosing problems . . . . . . . . . . . . 87
Troubleshooting . . . . . . . . . . . . . . 88
Computer stops responding . . . . . . . . 88
Spills on the keyboard . . . . . . . . . . 89
Error messages . . . . . . . . . . . . . 89
Beep errors. . . . . . . . . . . . . . . 91
Memory module problems . . . . . . . . . 91
Networking problems. . . . . . . . . . . 92
Problems with the keyboard and other
pointing devices . . . . . . . . . . . . . 94
Problems with the display and multimedia
devices . . . . . . . . . . . . . . . . 94
Fingerprint reader problems . . . . . . . . 100
Battery and power problems . . . . . . . . 100
Problems with drives and other storage
devices . . . . . . . . . . . . . . . . 103
A software problem . . . . . . . . . . . 103
Problems with ports and connectors . . . . . 104
Chapter 8. Recovery information . . . 105
Recovery information for the Windows 7 operating
system . . . . . . . . . . . . . . . . . . 105
Creating and using recovery media . . . . . 105
Performing backup and recovery
operations . . . . . . . . . . . . . . . 106
Using the Rescue and Recovery
workspace . . . . . . . . . . . . . . . 107
Creating and using a rescue medium. . . . . 108
Reinstalling preinstalled programs and device
drivers . . . . . . . . . . . . . . . . 109
Solving recovery problems. . . . . . . . . 109
Recovery information for the Windows 10
operating system . . . . . . . . . . . . . . 110
Resetting your computer . . . . . . . . . 110
Using advanced startup options . . . . . . 110
Recovering your operating system if Windows
10 fails to start . . . . . . . . . . . . . 110
Creating and using a recovery USB drive . . . 111
Chapter 9. Replacing devices . . . . . 113
Static electricity prevention . . . . . . . . . . 113
Replacing the removable battery . . . . . . . . 113
Installing or replacing the micro SIM card . . . . . 115
Replacing the bottom cover . . . . . . . . . . 116
Replacing the hard disk drive . . . . . . . . . 117
Replacing the M.2 solid-state drive . . . . . . . 120
Replacing the memory module under the bottom
cover . . . . . . . . . . . . . . . . . . . 123
Replacing the coin-cell battery . . . . . . . . . 124
Replacing the keyboard. . . . . . . . . . . . 126
Replacing an M.2 wireless-WAN card . . . . . . 129
Replacing the memory module under the
keyboard . . . . . . . . . . . . . . . . . 132
Chapter 10. Getting support. . . . . . 135
Before you contact Lenovo . . . . . . . . . . 135
Getting help and service . . . . . . . . . . . 135
Lenovo Support Web site . . . . . . . . . 136
Calling Lenovo . . . . . . . . . . . . . 136
Purchasing additional services . . . . . . . . . 137
Appendix A. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 139
Appendix B. Regulatory
information . . . . . . . . . . . . . . . 141
Certification related information . . . . . . . . 141
Wireless-related information . . . . . . . . . . 141
Wireless interoperability. . . . . . . . . . 141
Usage environment and your health . . . . . 142
Locating the UltraConnect wireless
antennas. . . . . . . . . . . . . . . . 142
Wireless-radio compliance information . . . . 143
Locating wireless regulatory notices . . . . . 143
TCO certification . . . . . . . . . . . . . . 143
Export classification notice . . . . . . . . . . 144
Electronic emission notices . . . . . . . . . . 144
ii P50 User Guide