Thrane&Thrane EXPLORER 700

Other manuals for Thrane&Thrane EXPLORER 700

Quick Start Guide4 pages

Getting Started Guide35 pages

Questions and Answers

J
Javier WilcoxAug 19, 2025
Why won't my Thrane&Thrane Antenna EXPLORER 700 switch on or stay on with battery?
- L
  Lisa MooreAug 19, 2025
  Your Thrane&Thrane Antenna EXPLORER 700 may not be switching on or staying on due to several reasons: * The battery may need recharging. Check the battery indicator in the display and recharge if necessary. * The battery might not be inserted properly. Remove and re-insert the battery, ensuring it's correctly placed and the latches are locked. * The battery contacts could be dirty or damaged. Clean the contacts; if damaged, replace the battery.
C
Caroline AndersonAug 21, 2025
How to fix Thrane&Thrane Antenna when internet connection cannot be established?
- W
  William GarrettAug 21, 2025
  If you're unable to establish an internet connection with your Thrane&Thrane Antenna, consider the following: * The signal strength might be too low. Ensure the antenna is correctly pointed and adjust for the highest possible signal strength (ideally 45 dBHz or more). * If using a dial-up connection, make sure you've opened the dial-up connection. * For dial-up connections, verify that the phone number is set to *98# to connect to the internet, and then open the dial-up connection.
A
Andrew CruzAug 23, 2025
What to do if Thrane&Thrane Antenna display shows 'INSERT SIM'?
- B
  bullockashleyAug 23, 2025
  If your Thrane&Thrane Antenna display shows 'INSERT SIM', it indicates an issue with the SIM card: * The SIM card may not be present. Remove the battery and insert the SIM card into the SIM slot, following the provided instructions. * The SIM card might not be inserted correctly. Remove and re-insert the SIM card according to the instructions. * The SIM card could be in the wrong SIM slot. Ensure it's in the slot marked USIM #1, as there are two slots available.
T
thompsonamyAug 26, 2025
Why is Thrane&Thrane EXPLORER 700 BGAN satellite signal weak or absent?
- M
  Matthew KaneAug 26, 2025
  A weak or absent signal from the BGAN satellite on your Thrane&Thrane Antenna could be due to: * An obstructed view to the satellite. Ensure the EXPLORER 700 has a clear view; be aware that window glass can reduce signal level. * The antenna pointing in the wrong direction. Verify the antenna is pointed according to the position data and adjust for the highest possible signal strength.
G
garciaadamAug 28, 2025
Why Thrane&Thrane Antenna EXPLORER 700 cannot obtain GPS position?
- B
  Brian SandovalAug 28, 2025
  If your Thrane&Thrane Antenna EXPLORER 700 is unable to obtain its position using GPS: * There might be no GPS signal or a weak signal. If the EXPLORER 700 hasn't been used recently in the same location, it can take up to 10 minutes to obtain the GPS position. To improve GPS reception, check the GPS status in the display or web interface. Place the EXPLORER 700 flat on an even surface, pointing straight upwards with a clear view of the sky. Once GPS fix is obtained, point the antenna towards the BGAN satellite.
M
Matthew ChristensenAug 30, 2025
What does it mean when the green power indicator flashes rapidly while recharging Thrane&Thrane EXPLORER 700 Antenna?
- B
  Brittany WoodsAug 31, 2025
  If the green power indicator flashes rapidly while your Thrane&Thrane Antenna battery is recharging, it could indicate: * The temperature is outside the range of 0°C to 45°C. Only charge the battery within this temperature range. * The charging voltage is less than 9 V. Wait until charging begins (the green power indicator lights constantly). If the battery is completely discharged and hasn't been used for a long time, charging may take a while to start. If charging doesn't begin within 2-3 hours, consider contacting your local distributor or purchasing a new battery.
K
Kerri MooreSep 1, 2025
What does 'NO GPS FIX' mean on Thrane&Thrane Antenna display?
- R
  Rhonda RobertsSep 2, 2025
  The 'NO GPS FIX' message on your Thrane&Thrane Antenna display indicates that the EXPLORER 700 cannot register on the network because the GPS position is unknown. Ensure the view to the GPS satellites is not blocked. To obtain GPS fix, place the EXPLORER 700 flat on an even surface pointing straight upwards, with a clear view to as much of the sky as possible. Once GPS fix is obtained, you can point the antenna towards the BGAN satellite. You can check the GPS status in the menu system under PROPERTIES > GPS STATUS.
G
gbryantSep 4, 2025
Why does Thrane&Thrane EXPLORER 700 Antenna display 'EMERGENCY ONLY'?
- E
  elizabethramosSep 4, 2025
  If your Thrane&Thrane Antenna displays 'EMERGENCY ONLY', it means the BGAN network is only available for emergency calls. This could be due to: * Your Airtime subscription has expired. Check your subscription with the Airtime Provider. * You are using the wrong SIM card. Verify that your SIM card is valid for communication on the BGAN network.
C
Christina DavisSep 6, 2025
What does 'NOT REGISTERED' mean on Thrane&Thrane EXPLORER 700 display?
- U
  ubanksSep 6, 2025
  The 'NOT REGISTERED' message on your Thrane&Thrane Antenna display indicates that the EXPLORER 700 cannot register on the BGAN network. To resolve this, check that your SIM card is valid for communication on the BGAN network and verify your subscription with the Airtime Provider.
A
Angela SchmidtSep 9, 2025
What to do if Thrane&Thrane EXPLORER 700 administrator password does not work?
- W
  William MortonSep 9, 2025
  If the Administrator password for your Thrane&Thrane Antenna doesn't work, it's possible that someone has changed it. If you cannot find the correct password, you will need to reset it. Contact your supplier for a reset code, providing the serial number and IMEI number of the terminal. Then, enter the web interface and reset the password.

Summary

Chapter 1 Introduction

Welcome

Basic introduction to the EXPLORER 700 and its capabilities.

Features and interfaces of the EXPLORER 700

Lists key features and available interfaces of the terminal.

Your EXPLORER 700 terminal

Provides an overview of the terminal's components and layout.

The Inmarsat BGAN system

Explains what the BGAN system is and its basic architecture.

Chapter 2 Getting started

Unpacking and assembling

Instructions for unpacking the device and checking contents.

Inserting the SIM card

Step-by-step guide for inserting the SIM card into the terminal.

Inserting the battery

Instructions on how to correctly insert and secure the battery.

Pointing the antenna

Explains the importance of antenna pointing and the process for optimal signal.

Making the first call

Guide to making your initial voice call using the EXPLORER 700.

Chapter 3 Using the display and keypad

Menu overview

Provides a comprehensive overview of the terminal's menu structure.

Navigating the display and keypad

Details on how to use the keypad and navigate through the terminal's menus.

Display symbols

Explains the meaning of various symbols shown on the display.

Settings menu

Covers options for adjusting terminal settings like backlight and audio.

Chapter 4 Using the interfaces

Enabling or disabling an interface

Instructions on how to enable/disable various interfaces to manage power consumption.

Using a phone or fax machine

Guide to connecting and using analog or ISDN phones and fax machines.

Connecting an ISDN phone or a G4 fax machine

Steps for connecting ISDN phones or G4 fax machines to the terminal.

Using a computer

Explains how to connect computers via various interfaces for data access.

Chapter 5 Using the web interface

Accessing and navigating the web interface

Steps to access and use the terminal's web-based interface.

Using the Dashboard

Overview of the Dashboard for monitoring communication and properties.

Configuring message settings

How to set up default options for outgoing messages and delivery notifications.

Setting up the interfaces

Configuration of various data interfaces like LAN, WLAN, USB, and Bluetooth.

Chapter 6 Maintenance and troubleshooting

Getting support

Information on how to obtain assistance from providers or distributors.

Troubleshooting guide

Provides solutions for common problems encountered with the EXPLORER 700.

List of alarms

Explains various alarm codes, their causes, and remedies.

Log files

Information on diagnostic reports, alarm logs, and call logs for troubleshooting.

Appendix A Technical specifications

General specifications

Provides general operational and physical specifications of the EXPLORER 700.

Battery

Details on battery specifications, performance, and charging.

Phone;Fax interface, 2-port

Technical details and pin-out for the phone/fax connectors.

ISDN interface, 2-port

Technical details and pin-out for the ISDN connectors.

Appendix B AT commands

Starting up an AT command session

How to set up a computer for AT command communication.

List of supported AT commands

A comprehensive list of AT commands and their functions.

Glossary

APN

Definition of Access Point Name.

AT Commands

Definition of AT Commands.

BGAN

Definition of Broadband Global Area Network.

CE

Definition of Conformité Européenne.