TECHNICAL SUPPORT
If you encounter a problem with your product, please go to http://ts.thrustmaster.com and
click Technical Support. From there you will be able to access various utilities (Frequently
Asked Questions (FAQ), the latest versions of drivers and software) that may help to
resolve your problem. If the problem persists, you can contact the Thrustmaster products
technical support service (“Technical Support”):
By email:
In order to take advantage of technical support by email, you must first register online. The
information you provide will help the agents to resolve your problem more quickly. Click
Registration on the left-hand side of the Technical Support page and follow the on-screen
instructions. If you have already registered, fill in the Username and Password fields and
then click Login.
By telephone (if you do not have Internet access):
Days and hours of operation and telephone numbers are subject to change. Please visit
http://ts.thrustmaster.com for the most up-to-date Technical Support contact information.
United Kingdom
08450800942
Charged at local rate
Monday to Friday from 8 a.m. to 7 p.m.
Denmark
80887690
Free
Monday to Friday from 9 a.m. to 8 p.m.
(English)
Sweden
0200884567
Free
Monday to Friday from 9 a.m. to 8 p.m.
(English)
Finland
0800 913060
Free
Monday to Friday from 10 a.m. to 9 p.m.
(English)
Consumer warranty information
Worldwide, Guillemot Corporation S.A. (hereinafter “Guillemot”) warrants to the consumer
that this Thrustmaster product shall be free from defects in materials and workmanship, for
a warranty period which corresponds to the time limit to bring an action for conformity with
respect to this product. In the countries of the European Union, this corresponds to a period
of two (2) years from delivery of the Thrustmaster product. In other countries, the warranty
period corresponds to the time limit to bring an action for conformity with respect to the
Thrustmaster product according to applicable laws of the country in which the consumer
was domiciled on the date of purchase of the Thrustmaster product (if no such action exists
in the corresponding country, then the warranty period shall be one (1) year from the
original date of purchase of the Thrustmaster product).
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