How to increase the voice level on my Tone Commander Telephone headset?
If you're experiencing low voice levels with your headset, try using the '>XMT+' command as many times as required to increase the transmission volume to the other parties.
What to do if ringing Tone Commander Telephone calls are not answered when going off-hook?
If you are unable to answer ringing calls when picking up the handset, use the '>RING' command.
What to do if all inbound calls appear on CA1 and outbound calls cannot be made on Tone Commander Telephone?
If all inbound calls are routed to CA1 and you are unable to make outbound calls, use the '>CACH' command.
General| Brand | Tone Commander |
|---|---|
| Model | 6210 |
| Category | Telephone |
| Language | English |
Describes the basic capabilities and features of the Tone Commander 6210/6220 ISDN telephones.
Details the different models in the 6200 series and their variations in features and connections.
Explains the function of the telephone's display, softkeys, and various operational buttons like Call, Setup, Done, More, and Message.
Details the functions of the Speaker, Dial Pad, Transfer, Conference, Drop, Hold keys, and the Handset/Headset Jack.
Guides users through the process of initiating a phone call, including automatic and manual call appearance selection and dialing methods.
Covers Last Number Redial, accessing the Call Log and Directory, and using Speed Dial keys for efficient dialing.
Explains how to answer incoming calls, manage call preference settings, and control ringing behavior for call appearances.
Details procedures for bridging shared calls, viewing call appearance information, and placing calls on hold.
Provides instructions on how to transfer active calls to another party and initiate multi-party conference calls.
Covers conferencing held calls, dropping parties, terminating conferences, and using network features like Call Forwarding.
Explains features like Privacy, Call Pickup, Automatic Callback, Message Waiting, and the functionality of the Call Log.
Details how to access, view, and delete entries from the telephone's call log.
Explains how to directly access the unanswered call log and how to dial entries from the call log.
Guides users on how to access and dial numbers stored within the telephone's directory.
Details how to place and answer calls using the speakerphone feature and how to mute the microphone.
Explains the Voice Announce feature for hands-free call announcing and automatic answering, including enabling/disabling and receiving calls.
Covers headset mode operation, optimization, and adjusting receive and ringer volumes for optimal audio.
Provides guidance on ordering ISDN service, including using the Setup Wizard and consulting service providers.
Details the installation process for S/T models, including setting termination switches on the telephone and NT1.
Explains how to connect line cords, power sources (PS1/PS2), and modular jack pinouts for telephone installation.
Covers installation for U models with built-in NT1, including termination switch settings and wiring configurations.
Provides step-by-step instructions for rotating the phone base and attaching it to a wall mount jack.
Explains automatic and manual configuration steps, including initialization, SPID entry, and network settings.
Details Parameter Download, Automatic Button Detection, firmware updates, and using Local Inspect to verify key assignments.
Lists customizable options like DSS, Clock, Speed Dial, Call Directory, Personal Ringing, Voice Mode, Display Contrast, and Call Log Password.
Guides users on how to label multifunction keys using provided label sheets and the ISDN Telephone Setup Wizard.
Describes how to access and navigate the Installation Options menu to configure SPID, Parameter Download, Terminal Mode, and other settings.
Explains the Service Profile Identifier (SPID) requirement and the process for entering it manually or automatically.
Details the automated feature for configuring keys via Parameter Download for National ISDN, including manual and automatic download options.
Guides on assigning Call Appearances/Directory Numbers, Feature Activators, DSS, Speed Dial, or UNUSED to multifunction keys.
Explains automatic call appearance selection based on Call Preference, Originating DN, and CA Reservation settings.
Details how to program Feature Activator keys with network codes and enable the CALL feature for originating calls.
Explains how to program DSS keys for Direct Station Selection, including entering the monitored station's directory number.
Explains how to program Speed Dial keys with numbers, pauses, and network feature activator codes.
Explains how to manually select the terminal mode (CACH EKTS or BASIC) for National ISDN when Parameter Download is not supported.
Details how to set, change, and remove a password to protect access to the Installation Options menu.
Covers removing a Call Log password and procedures for recovering a lost password, including using the RESET option.
Explains how to reset the telephone to its factory default settings, clearing all programmed data and passwords.
Details how to configure Voice Announce settings, including selecting CA/DN keys, incoming directory numbers, and alerting patterns.
Guides on restricting Voice Announce calls by specifying incoming directory number templates or accepting all calls.
Explains how to define specific alerting patterns to validate incoming Voice Announce calls.
Details how to enable or disable automatic microphone muting during Voice Announce calls.
Introduces the Administration Options menu, listing available tests and diagnostics like Local Inspect, Version, Test, and Logs.
Explains how to use Local Inspect to identify call appearance, directory number, and feature assignments for keys.
Details how to view originate usage and call appearance reservation for keys like DSS and Feature Activators.
Guides on checking Speed Dial key programming, directory numbers, and the status of the Message Waiting Indicator.
Explains how to view the telephone's hardware version, software version, and serial number.
Details how to check the version information for installed optional equipment like expansion modules or adapters.
Guides on performing tests for the LCD display and LED indicators, including testing red, green, and off states.
Provides instructions for testing all keys on the telephone and the 6030X Expansion Module.
Explains how to view diagnostic information, including network layer states, TEI, and network switch type.
Details the procedure for restarting the telephone, which also clears the call log.
Guides on viewing error logs and parameter download logs, and how to clear log entries.
Introduces the User Options menu, listing personal preference settings like Time/Date, Speed Dial, Call Directory, and Personal Ringing.
Provides instructions for setting the telephone's current time and date.
Details programming Speed Dial keys with digits, pauses, and feature activator codes, including 'Smart' pauses.
Guides on storing and managing up to 36 entries in the Call Directory, similar to speed dial but accessed via a menu.
Provides instructions for moving and deleting entries within the telephone's Call Directory.
Explains how to select one of eight distinct ringing tones to identify specific ringing stations.
Details how to configure the ringing pattern when the phone is off-hook on another call, choosing between normal or single burst.
Guides on controlling audible ringing for each call appearance, setting to ALWAYS, NEVER, or WAIT.
Explains how call preference determines automatic call appearance selection when lifting the handset or pressing the Spkr key.
Details how to select between handset and headset operation, noting that speakerphone and hookswitch are disabled in headset mode.
Guides on setting preset volume levels for handset and headset to match transmission characteristics or aid hearing-impaired users.
Explains how to adjust the display contrast for optimal viewing by compensating for position and lighting conditions.
Details how to set or remove a password to protect unauthorized access to the telephone's Call Log.
Covers removing a Call Log password and procedures for recovering a lost password, including using the RESET option.
Provides step-by-step procedures to recover a telephone that is unresponsive or stuck in a particular state.
Details how to verify proper telephone functionality after attempting recovery, checking line status and making test calls.
Offers solutions for common configuration issues, such as call ringing problems, no dial tone, and voice level adjustments.
Describes the ISDN Telephone Setup Wizard for simplifying service ordering, form printing, and key designation labels.
Provides a guide for assigning network features and call appearances to specific buttons on the telephone.
Outlines the structure of the Installation Options menu, detailing the hierarchy and available settings like SPID, PARAM, and KEYS.
Presents the structure of the User Options menu, covering settings for Clock, SPDIAL, DIR, RING, PREF, VOICE, DISPLY, and PASSWD.
Details the product warranty terms, conditions, repair procedures, and limitations of liability for Tone Commander products.
Lists key specifications including shipping contents, standards compliance, network compatibility, power requirements, dimensions, weight, and environmental conditions.
Provides a table of default settings for various parameters, differentiating between National ISDN and 5ESS Custom ISDN configurations.
Outlines crucial safety precautions for installing and using telephone equipment, covering electrical safety, environmental considerations, and proper handling.
Details FCC compliance for Tone Commander models, including Part 68 rules, RJ49C jacks, hearing-aid compatibility, and Class A digital device limits.
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