Tone TOUCH 03 - Page 21

21
No flow / water
supply interrupted
Buttons 3 & 4 light
up blue
1. Check your water
supply / open the main
valve
2. Rinse the machine
with approx. 1L by
pushing button 1/2 +
main switch
3. If no water comes
out, build out and
clean the proportional
valve according the
video on www.tone-
swiss.com
4. Descale the machine
5. Exchange the
flowmeter
6. Please, contact your
dealer.
Buttons 2 & 4 light
up blue
-> Proportional
valve is leaking
1. Rinse the machine
with approx. 1L by
pushing button 1/2 +
main switch
2. Please, contact your
dealer.
Buttons 2 & 3 & 4
light up blue
Brewer overheated
/ error on heating
element / defective
thermostat /
Flow problem not
resolved / missing
signal from solid
state relay.
1. Switch the brewer
OFF and let it cool
down.
2. Rinse the machine
with approx. 1L by
pushing button 1/2
main switch together.
3. Check if during the
run of a recipe both
LED on the solid state
relays are blinking.
4. Replace the NTC
temperature sensor on
the heating element.
5. Please, conct your
dealer.
After switching on,
the machine let the
water flow through
without opushing
any button before.
1. Build out and clean
the proportional valve
according the video on
www.tone-swiss.com
2. Please, contact your
dealer.
TECHNICAL DATA
No recipes visible
on the keys (TONE-
App)
1. Check if the
number of the
machine on the left
side is marked
2. Do a reboot
of the machine
by pushing 1/3/4
and main switch
together
3. Update the
machine with the
actual firmware
4. Please, contact
your dealer.
Dripping from the
machine even when
the machine is
switched off
1. Rinse the
machine with
approx.
1L by pushing
button 1/2 and
mainswitch
together
2. Build out
and clean the
proportional
valve according the
video on
www.tone-swiss.
com
3. Please, contact
your dealer.
The machine is
heavy sputtering
at the beginning of
each pulse.
1. Replace the
NTC temperature
sensor according
the video on www.
tone-swiss.com
2. Please, contact
your dealer.