Check This First!
P/N 7010-0982
6-1
Troubleshooting
This chapter will help diagnose and solve some common problems
that may occur with the HiPer II.
Check This First!
Before contacting Topcon support, check the following:
• Check all external receiver connections carefully to ensure
correct and secure connections. Double check for worn or
defective cables.
• Check all power sources for a drained battery or incorrectly
connected battery/cables.
• Check that the most current software is downloaded onto the
computer and that the most current firmware is loaded into the
receiver. Check the Topcon website for the latest updates.
Then, try the following:
• Reset the receiver using TRU (ToolsReset receiver).
• Restore default settings using TRU (Configuration
Receiver, then click Set all parameters to defaults).
• Clear the NVRAM (see “Clearing the NVRAM” on page 5-8).
• Initialize the file system (click ToolsInitialize file system).
This will erase all files inside the SD/SDHC card in receiver.
If the problem persists, see the following sections for other solutions.
Do not attempt to repair equipment yourself. Doing
so will void the warranty and may damage the
hardware.
HiPerII_OM.book Page 1 Wednesday, December 15, 2010 9:07 AM
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