Toro 38820 User Manual

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FormNo.3396-746RevA

PowerMaxHeavyDuty926/1028OXESnowthrower

ModelNo.38820—SerialNo.316000001andUp

ModelNo.38824—SerialNo.316000001andUp

Operator'sManual

ThisproductcomplieswithallrelevantEuropeandirectives.

Fordetails,seetheseparateproductspecicDeclarationof

Conformity(DOC)sheet.

Introduction

Thismachineisintendedtobeusedbyresidential

homeownersorprofessional,hiredoperators.Itis

designedforremovingsnowfrompavedsurfaces,such

asdrivewaysandsidewalks,andothersurfacesfor

trafconresidentialorcommercialproperties.Itisnot

designedforremovingmaterialsotherthansnow.

Readthisinformationcarefullytolearnhowtooperateand

maintainyourmachineproperlyandtoavoidinjuryand

machinedamage.Youareresponsibleforoperatingthe

machineproperlyandsafely.

YoumaycontactTorodirectlyatwww.Toro.comformachine

andaccessoryinformation,helpndingadealer,ortoregister

yourmachine.

Wheneveryouneedservice,genuineToroparts,oradditional

information,contactanAuthorizedServiceDealerorToro

CustomerServiceandhavethemodelandserialnumbersof

yourmachineready.Figure1identiesthelocationofthe

modelandserialnumbersonthemachine.Writethenumbers

inthespaceprovided.

ST

OP

G016493

1

Figure1

1.Modelandserialnumberlocation

ModelNo.

SerialNo.

Thismanualidentiespotentialhazardsandhassafety

messagesidentiedbythesafetyalertsymbol(Figure2),

whichsignalsahazardthatmaycauseseriousinjuryordeath

ifyoudonotfollowtherecommendedprecautions.

Figure2

1.Safetyalertsymbol

Thismanualuses2wordstohighlightinformation.

Importantcallsattentiontospecialmechanicalinformation

andNoteemphasizesgeneralinformationworthyofspecial

attention.

©2015—TheToro®Company

8111LyndaleAvenueSouth

Bloomington,MN55420

Registeratwww.Toro.com.

OriginalInstructions(EN)

PrintedintheUSA

AllRightsReserved

*3396-746*A

Table of Contents

Questions and Answers:

S
samuelbrownAug 11, 2025
Why won't my Toro Snow Blower engine start?
- M
  Michelle HuertaAug 11, 2025
  Several factors can prevent your Toro Snow Blower engine from starting. Ensure the key is in the On position, the choke is properly set, and the fuel shutoff valve is open. Also, check that the throttle is in the Fast position and that the fuel tank contains fresh gasoline. A loose spark plug wire, a faulty spark plug, a restricted fuel vent cap, or an improper engine oil level could also be the cause. To resolve this, insert the key, adjust the choke and throttle, open the fuel shutoff valve, use fresh fuel, secure the spark plug wire, inspect and possibly replace the spark plug, clear any vent restrictions, and ensure the engine oil level is correct.
W
waynewilkinsonAug 17, 2025
What to do if my Toro 38820 Snow Blower runs but doesn't discharge snow?
- M
  Monica WalkerAug 18, 2025
  If your Toro Snow Blower runs but isn't discharging snow effectively, ensure the throttle is in the Fast position and that you are not moving too quickly for the snow conditions. Avoid trying to remove too much snow in one pass or dealing with extremely heavy, wet snow. Check for and clear any blockages in the discharge chute. Also, the auger/impeller drive belt may be loose, off the pulley, worn, or broken. Shift the machine into a lower gear, reduce the amount of snow per swath, and unclog the discharge chute. If the belt is the problem, it may need adjustment or replacement.
V
Victoria WalterAug 23, 2025
Why is my Toro 38820 Snow Blower engine running rough?
- V
  Victor PayneAug 23, 2025
  A rough-running Toro Snow Blower engine can be due to several reasons. Check if the choke is in the On position and move it to the Off position. Ensure the fuel shutoff valve is fully open and that the fuel tank has fresh gasoline. A loose spark plug wire or a faulty spark plug could also be the cause, as well as the engine oil level in the engine crankcase being too low or too high. Connect the wire to the spark plug. Check the spark plug and adjust the gap if necessary. Replace the spark plug if it is pitted, fouled, or cracked. Add or drain oil to adjust the oil level in the engine crankcase to the Full mark on the dipstick.
P
Parker PerezAug 29, 2025
How to fix an electric starter that won't turn on my Toro 38820?
- R
  Robyn SmithAug 29, 2025
  If the electric starter on your Toro Snow Blower isn't turning, first verify that the power cord is securely connected to both the outlet and the machine. Inspect the power cord for any signs of wear, corrosion, or damage, and replace it if necessary. Finally, ensure that the power outlet is energized.
S
Sophia HarrisonSep 4, 2025
How to adjust my Toro Snow Blower to properly clear snow?
- B
  Brian WilliamsSep 4, 2025
  To ensure your Toro Snow Blower properly clears snow, check the adjustment of the skids and/or scraper. Also, verify that the tire pressure is equal in both tires. Adjust the skids and/or the scraper and check and adjust the pressure in one or both tires.

Toro 38820 Specifications

General

Engine Type	4-Cycle OHV
Engine Displacement	212 cc
Start Type	Recoil
Chute Control	Manual
Clearing Depth	12 inches
Intake Height	12 inches
Throw Distance	35 feet
Clearing Width	20 in. (51 cm)
Fuel Capacity	1.9 quarts (1.8 liters)
Fuel Tank Capacity	1.9 quarts

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