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Toro 38820 - User Manual

Toro 38820
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FormNo.3396-746RevA
PowerMaxHeavyDuty926/1028OXESnowthrower
ModelNo.38820—SerialNo.316000001andUp
ModelNo.38824—SerialNo.316000001andUp
Operator'sManual
ThisproductcomplieswithallrelevantEuropeandirectives.
Fordetails,seetheseparateproductspecicDeclarationof
Conformity(DOC)sheet.
Introduction
Thismachineisintendedtobeusedbyresidential
homeownersorprofessional,hiredoperators.Itis
designedforremovingsnowfrompavedsurfaces,such
asdrivewaysandsidewalks,andothersurfacesfor
trafconresidentialorcommercialproperties.Itisnot
designedforremovingmaterialsotherthansnow.
Readthisinformationcarefullytolearnhowtooperateand
maintainyourmachineproperlyandtoavoidinjuryand
machinedamage.Youareresponsibleforoperatingthe
machineproperlyandsafely.
YoumaycontactTorodirectlyatwww.Toro.comformachine
andaccessoryinformation,helpndingadealer,ortoregister
yourmachine.
Wheneveryouneedservice,genuineToroparts,oradditional
information,contactanAuthorizedServiceDealerorToro
CustomerServiceandhavethemodelandserialnumbersof
yourmachineready.Figure1identiesthelocationofthe
modelandserialnumbersonthemachine.Writethenumbers
inthespaceprovided.
ST
OP
G016493
1
Figure1
1.Modelandserialnumberlocation
ModelNo.
SerialNo.
Thismanualidentiespotentialhazardsandhassafety
messagesidentiedbythesafetyalertsymbol(Figure2),
whichsignalsahazardthatmaycauseseriousinjuryordeath
ifyoudonotfollowtherecommendedprecautions.
Figure2
1.Safetyalertsymbol
Thismanualuses2wordstohighlightinformation.
Importantcallsattentiontospecialmechanicalinformation
andNoteemphasizesgeneralinformationworthyofspecial
attention.
©2015—TheToro®Company
8111LyndaleAvenueSouth
Bloomington,MN55420
Registeratwww.Toro.com.
OriginalInstructions(EN)
PrintedintheUSA
AllRightsReserved
*3396-746*A

Table of Contents

Questions and Answers

  • S
    samuelbrownAug 11, 2025
    Why won't my Toro Snow Blower engine start?
    • M
      Michelle HuertaAug 11, 2025
      Several factors can prevent your Toro Snow Blower engine from starting. Ensure the key is in the On position, the choke is properly set, and the fuel shutoff valve is open. Also, check that the throttle is in the Fast position and that the fuel tank contains fresh gasoline. A loose spark plug wire, a faulty spark plug, a restricted fuel vent cap, or an improper engine oil level could also be the cause. To resolve this, insert the key, adjust the choke and throttle, open the fuel shutoff valve, use fresh fuel, secure the spark plug wire, inspect and possibly replace the spark plug, clear any vent restrictions, and ensure the engine oil level is correct.
  • W
    waynewilkinsonAug 17, 2025
    What to do if my Toro 38820 Snow Blower runs but doesn't discharge snow?
    • M
      Monica WalkerAug 18, 2025
      If your Toro Snow Blower runs but isn't discharging snow effectively, ensure the throttle is in the Fast position and that you are not moving too quickly for the snow conditions. Avoid trying to remove too much snow in one pass or dealing with extremely heavy, wet snow. Check for and clear any blockages in the discharge chute. Also, the auger/impeller drive belt may be loose, off the pulley, worn, or broken. Shift the machine into a lower gear, reduce the amount of snow per swath, and unclog the discharge chute. If the belt is the problem, it may need adjustment or replacement.
  • V
    Victoria WalterAug 23, 2025
    Why is my Toro 38820 Snow Blower engine running rough?
    • V
      Victor PayneAug 23, 2025
      A rough-running Toro Snow Blower engine can be due to several reasons. Check if the choke is in the On position and move it to the Off position. Ensure the fuel shutoff valve is fully open and that the fuel tank has fresh gasoline. A loose spark plug wire or a faulty spark plug could also be the cause, as well as the engine oil level in the engine crankcase being too low or too high. Connect the wire to the spark plug. Check the spark plug and adjust the gap if necessary. Replace the spark plug if it is pitted, fouled, or cracked. Add or drain oil to adjust the oil level in the engine crankcase to the Full mark on the dipstick.
  • P
    Parker PerezAug 29, 2025
    How to fix an electric starter that won't turn on my Toro 38820?
    • R
      Robyn SmithAug 29, 2025
      If the electric starter on your Toro Snow Blower isn't turning, first verify that the power cord is securely connected to both the outlet and the machine. Inspect the power cord for any signs of wear, corrosion, or damage, and replace it if necessary. Finally, ensure that the power outlet is energized.
  • S
    Sophia HarrisonSep 4, 2025
    How to adjust my Toro Snow Blower to properly clear snow?
    • B
      Brian WilliamsSep 4, 2025
      To ensure your Toro Snow Blower properly clears snow, check the adjustment of the skids and/or scraper. Also, verify that the tire pressure is equal in both tires. Adjust the skids and/or the scraper and check and adjust the pressure in one or both tires.

Toro 38820 Specifications

General IconGeneral
Engine Type4-Cycle OHV
Engine Displacement212 cc
Start TypeRecoil
Chute ControlManual
Clearing Depth12 inches
Intake Height12 inches
Throw Distance35 feet
Clearing Width20 in. (51 cm)
Fuel Capacity1.9 quarts (1.8 liters)
Fuel Tank Capacity1.9 quarts

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