Toro 38838 User Manual

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CV

FormNo.3439-729RevA

PowerMax

®

HeavyDuty828OAESnowthrower

ModelNo.38838—SerialNo.400000000andUp

Operator'sManual

Introduction

Thismachineisintendedtobeusedbyresidential

homeowners.Itisdesignedprimarilyforremoving

snowfrompavedsurfaces,suchasdrivewaysand

sidewalks,andothersurfacesfortrafconresidential

orcommercialproperties.Itisnotdesignedfor

removingmaterialsotherthansnow.Usingthis

productforpurposesotherthanitsintendedusecould

provedangeroustoyouandbystanders.

Readthisinformationcarefullytolearnhowtooperate

andmaintainyourproductproperlyandtoavoid

injuryandproductdamage.Youareresponsiblefor

operatingtheproductproperlyandsafely.

Visitwww.Toro.comforproductsafetyandoperation

trainingmaterials,accessoryinformation,helpnding

adealer,ortoregisteryourproduct.

Wheneveryouneedservice,genuineT oroparts,or

additionalinformation,contactanAuthorizedService

DealerorToroCustomerServiceandhavethemodel

andserialnumbersofyourproductready.Figure1

identiesthelocationofthemodelandserialnumbers

onthemachine.Writethenumbersinthespace

provided.

Important:Withyourmobiledevice,youcan

scantheQRcodeontheserialnumberdecal(if

equipped)toaccesswarranty,parts,andother

productinformation.

g296245

Figure1

1.Modelandserialnumberlocation

ModelNo.

SerialNo.

Thismanualidentiespotentialhazardsandhas

safetymessagesidentiedbythesafety-alertsymbol

(Figure2),whichsignalsahazardthatmaycause

seriousinjuryordeathifyoudonotfollowthe

recommendedprecautions.

g000502

Figure2

Safety-alertsymbol

Thismanualuses2wordstohighlightinformation.

Importantcallsattentiontospecialmechanical

informationandNoteemphasizesgeneralinformation

worthyofspecialattention.

Important:Ifyouareusingthismachineabove

1500m(5,000ft)foracontinuousperiod,ensure

thattheHighAltitudeKithasbeeninstalled

sothattheenginemeetsCARB/EPAemission

regulations.TheHighAltitudeKitincreases

engineperformancewhilepreventingspark-plug

fouling,hardstarting,andincreasedemissions.

Onceyouhaveinstalledthekit,attachthe

high-altitudelabelnexttotheserialdecalonthe

machine.ContactanyAuthorizedToroService

DealertoobtaintheproperHighAltitudeKitand

high-altitudelabelforyourmachine.Tolocate

adealerconvenienttoyou,accessourwebsite

atwww.Toro.comorcontactourToroCustomer

CareDepartmentatthenumber(s)listedinyour

EmissionControlWarrantyStatement.Remove

thekitfromtheengineandrestoretheengineto

itsoriginalfactorycongurationwhenrunningthe

engineunder1500m(5,000ft).Donotoperatean

enginethathasbeenconvertedforhigh-altitude

useatloweraltitudes;otherwise,youcould

overheatanddamagetheengine.

Ifyouareunsurewhetherornotyourmachinehas

beenconvertedforhigh-altitudeuse,lookforthe

followinglabel(Figure3).

©2020—TheToro®Company

8111LyndaleAvenueSouth

Bloomington,MN55420

Registeratwww.Toro.com.

OriginalInstructions(EN)

PrintedintheUSA

AllRightsReserved

*3439-729*A

Table of Contents

Questions and Answers:

R
Ricky BrownAug 8, 2025
Why Toro Snow Blower engine does not start?
- S
  Shannon RossAug 8, 2025
  If the Toro Snow Blower engine doesn't start or starts with difficulty, make sure the key is in the ignition. Set the choke to the ON position and press the primer 3 times. Ensure the fuel-shutoff valve is open and the throttle is in the FAST position. Check that the fuel tank isn't empty and contains fresh fuel (not more than 30 days old). Also, verify the spark-plug wire is connected and the spark plug isn't damaged, adjusting the gap if needed. Finally, ensure the fuel-vent cap isn't restricted and the engine-oil level is correct.
S
Stephanie HouseAug 13, 2025
How to fix Toro 38838 when the engine runs rough?
- R
  Richard LyonsAug 13, 2025
  If the Toro Snow Blower engine runs rough, move the choke to the OFF position and ensure the fuel-shutoff valve is completely open. Drain and fill the fuel tank with fresh fuel (not more than 30 days old). Connect the wire to the spark plug and inspect the spark plug, adjusting the gap if necessary, or replace it if damaged. Ensure the engine-oil level in the engine crankcase is at the Full mark on the dipstick.
B
Bailey HarringtonAug 18, 2025
What to do if my Toro Snow Blower runs, but doesn't discharge snow well?
- D
  daniel23Aug 18, 2025
  If the Toro Snow Blower engine runs but discharges snow poorly, ensure the throttle is in the FAST position. Shift the machine into a lower gear and reduce the amount of snow removed per swath. Avoid overloading the machine with heavy or wet snow. Unclog the discharge chute. You can also adjust the auger/impeller drive belt.
L
lmcdanielAug 23, 2025
Why Toro 38838 Snow Blower electric starter does not turn?
- M
  Monica NicholsAug 23, 2025
  If the electric starter on your Toro Snow Blower isn't turning, first check that the power cord is connected to both the outlet and the machine. If it is, inspect the power cord for any signs of wear, corrosion, or damage and replace if necessary. Finally, ensure the power outlet is energized.
D
Dylan MeyerAug 28, 2025
How to adjust Toro Snow Blower to properly clear snow?
- M
  Melanie LongAug 28, 2025
  If the Toro Snow Blower doesn't properly clear snow off the surface, adjust the skids and/or the scraper. Also, check and adjust the pressure in the tires to ensure they are equal.
W
William FullerSep 2, 2025
What to do if Toro 38838 Snow Blower discharge chute doesn't lock?
- J
  Jay BrennanSep 2, 2025
  If the discharge chute on your Toro Snow Blower doesn't lock or move, adjust the discharge-chute latch.

Toro 38838 Specifications

General

Model	38838
Start Type	Electric Start
Intake Height	12 inches
Type	Two-Stage Snow Blower
Engine	Toro 212cc 4-Cycle Engine

Summary

Safety

General Safety

Provides essential safety guidelines for operating the machine and preventing injury.

Safety and Instructional Decals

Explains the importance and location of safety decals on the machine.

Setup

Pre-Operation Checks

Product Overview

Operation

Before Operation Safety

Crucial safety checks to perform before starting the machine.

General Operation Safety

General safety precautions for operating the snowthrower.

Fuel Safety

Warnings and guidelines for handling fuel safely.

Filling the Fuel Tank

During Operation Safety

Safety measures to follow while the machine is in use.

Starting the Engine

Detailed steps for starting the engine using the electric starter.

Using Recoil Start

Instructions for starting the engine using the recoil starter.

Shutting Off the Engine

Operating the Traction Drive

How to engage and disengage the machine's self-propel system.

Operating the Quick Stick

Clearing a Clogged Discharge Chute

Operating Tips

After Operation

After Operation Safety

Safety measures to take after the machine has been used.

Preventing Freeze-up after Use

Maintenance

Recommended Maintenance Schedule

Outlines maintenance tasks and their intervals.

Maintenance Safety

Essential safety rules for performing maintenance.

Preparing for Maintenance

Checking Engine Oil Level

Checking and Adjusting Skids and Scraper

Checking and Adjusting Traction Cable

Checking and Adjusting Auger/Impeller Cable

Checking Auger-Gearbox-Oil Level

Changing the Engine Oil

Replacing the Spark Plug

Storage

Storage Safety

Storing the Machine

Troubleshooting

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