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Toro 38811 - User Manual

Toro 38811
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FormNo.3396-496RevA
PowerMax724OESnowthrower
ModelNo.38811—SerialNo.316000001andUp
Operator'sManual
ThisproductcomplieswithallrelevantEuropeandirectives.
Fordetails,pleaseseetheseparateproductspecic
DeclarationofConformity(DOC)sheet.
Introduction
Thismachineisintendedtobeusedbyresidential
homeownersorprofessional,hiredoperators.Itis
designedprimarilyforremovingsnowfrompaved
surfaces,suchasdrivewaysandsidewalks,andother
surfacesfortrafconresidentialorcommercial
properties.Itisnotdesignedforremovingmaterials
otherthansnow,norisamodelwithapivotingscraper
designedforclearingoffgravelsurfaces.
Readthisinformationcarefullytolearnhowtooperateand
maintainyourmachineproperlyandtoavoidinjuryand
machinedamage.Youareresponsibleforoperatingthe
machineproperlyandsafely.
YoumaycontactTorodirectlyatwww .Toro.comformachine
andaccessoryinformation,helpndingadealer,ortoregister
yourmachine.
Wheneveryouneedservice,genuineToroparts,oradditional
information,contactanAuthorizedServiceDealerorToro
CustomerServiceandhavethemodelandserialnumbersof
yourmachineready.Figure1identiesthelocationofthe
modelandserialnumbersonthemachine.Writethenumbers
inthespaceprovided.
ST
OP
G016493
1
Figure1
1.Modelandserialnumberlocation
ModelNo.
SerialNo.
Thismanualidentiespotentialhazardsandhassafety
messagesidentiedbythesafetyalertsymbol(Figure2),
whichsignalsahazardthatmaycauseseriousinjuryordeath
ifyoudonotfollowtherecommendedprecautions.
Figure2
1.Safetyalertsymbol
Thismanualuses2wordstohighlightinformation.
Importantcallsattentiontospecialmechanicalinformation
andNoteemphasizesgeneralinformationworthyofspecial
attention.
©2015—TheToro®Company
8111LyndaleAvenueSouth
Bloomington,MN55420
Registeratwww.T oro.com.
OriginalInstructions(EN)
PrintedintheUSA
AllRightsReserved
*3396-496*A

Questions and Answers

  • M
    Mark CardenasSep 9, 2025
    How do I fix a Toro 38811 Snow Blower discharge chute that won't lock or move?
    • K
      Kayla DennisSep 10, 2025
      If the discharge chute on your Toro Snow Blower either doesn't lock into place or doesn't move, it might be because the discharge chute latch is not properly adjusted. Adjust the discharge chute latch.
  • G
    glenda94Nov 26, 2025
    How to fix a Toro 38811 that runs rough?
    • G
      Gary BeckerNov 27, 2025
      If your Toro Snow Blower is running rough, consider these potential causes and solutions: * The choke may be in the On position. Move the choke to the Off position. * The fuel shutoff valve may not be completely open. Open the fuel shutoff valve. * The fuel tank may be nearly empty or contains stale fuel. Drain and fill the fuel tank with fresh gasoline (not more than 30 days old). * The spark plug wire may be loose. Connect the wire to the spark plug. * The spark plug may be pitted, fouled, or the gap is incorrect. Check the spark plug and adjust the gap if necessary. Replace the spark plug if it is pitted, fouled, or cracked. * The engine oil level in the engine crankcase may be too low or too high. Add or drain oil to adjust the oil level in the engine crankcase to the Full...
  • J
    John NguyenNov 23, 2025
    Why does my Toro Snowthrower engine not start?
    • G
      garciasarahNov 23, 2025
      Your Toro Snowthrower engine may not start due to several reasons: 1. The key might not be in the ignition or is in the Stop position, so insert the key into the ignition and turn it to the On position. 2. The choke might be in the Off position, and the primer has not been pressed, so move the choke to the On position and press the primer 3 times. 3. The fuel shutoff valve might not be open, so open the fuel shutoff valve. 4. The throttle might not be in the Fast position, so move the throttle to the Fast position. 5. The fuel tank might be empty or contain stale fuel, so drain and/or fill the fuel tank with fresh gasoline (not more than 30 days old). 6. The spark plug wire might be loose or disconnected, so connect the wire to the spark plug. 7. The spark plug might be pitted, fou...
  • W
    Whitney SosaNov 20, 2025
    Why won't my Toro 38811 Snow Blower start?
    • C
      Cheryl MartinNov 20, 2025
      Your Toro Snow Blower might not start due to several reasons: * The key may not be in the ignition or is in the Stop position. Insert the key into the ignition and turn it to the On position. * The choke may be in the Off position and the primer has not been pressed. Move the choke to the On position and press the primer 3 times. * The fuel shutoff valve may not be open. Open the fuel shutoff valve. * The throttle may not be in the Fast position. Move the throttle to the Fast position. * The fuel tank may be empty or the fuel system contains stale fuel. Drain and/or fill the fuel tank with fresh gasoline (not more than 30 days old). * The spark plug wire may be loose or disconnected. Connect the wire to the spark plug. * The spark plug may be pitted, fouled, or the gap is i...
  • F
    Faith DavisSep 18, 2025
    What causes the discharge chute on my Toro Snowthrower to not lock or move?
    • M
      Mark AndersonSep 18, 2025
      If the discharge chute on your Toro Snowthrower doesn't lock or move, it's likely that the discharge chute latch is not properly adjusted. Adjust the discharge chute latch.
  • K
    Kristin LoweSep 16, 2025
    Why is my Toro Snowthrower not clearing snow off the surface properly?
    • M
      Mary MillerSep 16, 2025
      If your Toro Snowthrower isn't clearing snow properly, it could be because: 1. The skids and/or scraper are not properly adjusted, so adjust the skids and/or the scraper. 2. The pressure in the tires is not equal, so check and adjust the pressure in one or both tires.
  • B
    Barbara GuerraSep 15, 2025
    What to do if the electric starter on my Toro Snowthrower doesn't turn?
    • A
      Annette FloresSep 15, 2025
      If the electric starter on your Toro Snowthrower isn't turning, here's what might be happening: 1. The power cord is disconnected at the outlet or the machine, so connect the power cord to the outlet and/or the machine. 2. The power cord is worn, corroded, or damaged, so replace the power cord. 3. The power outlet is not energized.
  • M
    Michael KaufmanSep 13, 2025
    What to do if discharge chute does not lock on Toro 38811?
    • R
      Roberto MolinaSep 13, 2025
      Adjust the discharge chute latch on your Toro Snow Blower to ensure it locks into place and moves correctly.
  • J
    Jamie JonesSep 12, 2025
    How to troubleshoot electric starter that does not turn on Toro 38811 Snow Blower?
    • H
      heather59Sep 12, 2025
      If the electric starter on your Toro Snow Blower isn't turning, first, make sure the power cord is securely connected to both the outlet and the machine. If the cord is damaged, replace it. If the outlet isn't working, have a qualified electrician check it.
  • D
    Dorothy RomeroAug 22, 2025
    Why my Toro Snow Blower engine does not start?
    • J
      Jillian KlineAug 22, 2025
      To address the issue of your Toro Snow Blower not starting or starting with difficulty, verify the key is correctly inserted and in the On position. Ensure the choke is On and the primer is pressed 3 times. Check that the fuel shutoff valve is open and the throttle is in the Fast position. Also, ensure the fuel tank has fresh gasoline, the spark plug wire is connected, and the spark plug is in good condition with the correct gap. Finally, verify the fuel vent cap isn't restricted and the engine oil level is correct.

Overview

The Toro Power Max 724 OE Snowthrower, Model No. 38811, with serial numbers 316000001 and up, is a robust machine designed for efficient snow removal. This snowthrower is primarily intended for residential homeowners and professional, hired operators, making it suitable for clearing snow from paved surfaces like driveways and sidewalks, as well as other residential or commercial properties. It is not designed for removing materials other than snow, and models with a pivoting scraper are not intended for clearing gravel surfaces. The machine complies with all relevant European directives, with specific details available in a separate Declaration of Conformity (DOC) sheet.

Function Description

The snowthrower operates by using an auger and impeller system to collect and discharge snow. It features a self-propel drive system, allowing users to engage or disengage it for freewheeling or powered movement. The speed selector offers 6 forward and 2 reverse gears, providing versatility for different snow conditions and terrains. A quick lever controls the discharge chute, enabling users to adjust the direction of snow expulsion. The chute deflector's angle can also be adjusted to control the height of the snow stream. For starting, the machine offers both a recoil starter and an electric starter button, with specific instructions for priming the engine and engaging the choke. Safety is paramount, with warnings against placing hands near moving components, operating without guards, and directing discharge toward people or property.

Important Technical Specifications

  • Model Number: 38811
  • Serial Number: 316000001 and Up
  • Engine Oil Capacity: 0.50 L (17 oz). The manual recommends automotive detergent oil with an API service classification of SF, SG, SH, SJ, SL, or higher, with specific viscosity recommendations based on outdoor temperature (e.g., 10W-30, Synthetic 5W-30, 5W-30).
  • Tire Pressure: 17 to 20 psi (116 to 137 kPa). Tires are overinflated for shipping and require adjustment.
  • Sound Pressure Level: 88 dBA (with an Uncertainty Value (K) of 1 dBA), measured according to EN ISO 11201.
  • Sound Power Level: 102 dBA (with an Uncertainty Value (K) of 3.75 dBA), measured according to EN ISO 3744.
  • Vibration Levels: Left hand = 4.0 m/s², Right hand = 3.5 m/s² (with an Uncertainty Value (K) of 2.0 m/s²), measured according to EN ISO 20643.
  • Engine Type: Gasoline-powered, requiring clean, fresh, unleaded gasoline with an octane rating of 87 or higher. Oxygenated fuel with up to 10% ethanol or 15% MTBE is acceptable, but ethanol blends exceeding 10% (E15 or E85) or gasoline containing methanol are not recommended. Fuel stabilizer is recommended for storage.
  • Spark Plug Torque: 15 ft-lb (20.4 N-m) during installation.

Usage Features

  • Operator's Position: Designed for safe and comfortable operation, with controls easily accessible.
  • Speed Selector: Offers 6 forward and 2 reverse gears for adapting to various snow conditions and desired operating speeds.
  • Traction Drive: Engaged by squeezing the left-hand lever to the hand-grip, allowing the machine to move forward or backward.
  • Auger/Impeller Drive: Engaged by squeezing the right-hand lever to the hand-grip, activating the snow-clearing mechanism. When both traction and auger/impeller levers are engaged, the traction lever locks the auger/impeller lever, freeing the right hand.
  • Quick Lever Discharge Chute Control: Allows for easy adjustment of the discharge chute's direction.
  • Chute Deflector Trigger: Used to raise or lower the angle of the chute deflector, controlling the height of the snow stream.
  • Freewheeling: Achieved by inserting axle pins through axle holes but not through wheel hubs, allowing for easier manual maneuvering.
  • Self-propel: Engaged by inserting axle pins through both wheel hubs and inner axle holes, providing powered movement.
  • Electric Start: For models with electric starting motors, an electric starter button is available, requiring a UL-listed, 16-gauge extension cord (not longer than 50 feet/15 m) connected to a power outlet.
  • Recoil Starter: A manual pull-cord starter for engine ignition.
  • Fuel Shutoff Valve: Controls the fuel supply to the engine.
  • Throttle: Adjusts engine speed, with a "Fast" position recommended for throwing snow.
  • Choke: Used during engine starting to enrich the fuel mixture.
  • Primer: Helps in starting the engine by pushing fuel into the carburetor.
  • Snow Cleanout Tool: Attached to the handle for safely clearing clogs in the discharge chute.

Maintenance Features

The manual provides a comprehensive maintenance schedule to ensure proper operation and longevity of the snowthrower.

  • After the first 2 hours: Inspect and adjust the traction cable and auger/impeller cable if necessary.
  • After the first 5 hours: Change the engine oil.
  • Before each use or daily: Check the engine oil level and add oil if necessary.
  • Every 25 hours: Change the engine oil.
  • Yearly:
    • Check and adjust skids and scraper.
    • Inspect and adjust or replace the traction cable.
    • Inspect and adjust or replace the auger/impeller cable.
    • Check and add auger gearbox oil if necessary.
  • Yearly or before storage:
    • Check and inflate tire pressure to 17-20 psi (116–137 kPa).
    • Drain gasoline and run the engine dry to prepare for storage.
    • Have an Authorized Service Dealer inspect and replace drive belts if necessary.
  • Engine Oil Level Check: Involves removing the dipstick, wiping it clean, reinstalling, and then checking the oil level against the "Full" mark. Overfilling should be avoided.
  • Skids and Scraper Adjustment: Ensures the auger blades do not contact the ground. The scraper should be 1/8 inch (3 mm) above and parallel to a level surface. Skids can be adjusted by loosening nuts and sliding them.
  • Traction Cable Adjustment: Necessary if the machine does not drive properly or moves when the traction lever is released. Involves loosening the jam nut, engaging the traction lever, and adjusting the turnbuckle to achieve a spring length of 2.18 inches (5.5 cm).
  • Auger/Impeller Cable Adjustment: Required if the auger/impeller continues to rotate when the lever is released. Involves loosening the jam nut, engaging the auger/impeller lever, and adjusting the turnbuckle to achieve a spring length of 2.75 inches (7 cm).
  • Auger Gearbox Oil Level Check: Involves cleaning and removing the pipe plug, checking the oil level (should be 3/8 inch/9.5 mm below the filler opening), and adding GL-5 or GL-6, SAE 85-95 EP transmission oil if low. Synthetic oil is not recommended.
  • Engine Oil Change: Recommended after the first 5 hours and then every 25 hours or yearly. Running the engine warm before changing oil helps drain contaminants.
  • Discharge Chute Latch Adjustment: Necessary if the chute does not lock or unlock properly. Involves loosening the clamp fastener, removing slack from the cable, and retightening.
  • Drive Belt Replacement: If auger/impeller or traction drive belts are worn or damaged, replacement information is available on www.Toro.com or through an Authorized Service Dealer.
  • Storage Preparation: Includes adding fuel stabilizer, running the engine to distribute conditioned fuel, draining the fuel tank, running the engine dry, removing the ignition key, disconnecting the spark plug wire, adding oil to the cylinder to prevent corrosion, and cleaning the machine.
  • Removing from Storage: Involves removing the spark plug, spinning the engine to blow out excess oil, reinstalling and torquing the spark plug, connecting the spark plug wire, and performing annual maintenance.

The manual emphasizes safety throughout, with warnings about rotating auger blades, thrown objects, and the importance of stopping the engine and removing the ignition key before any maintenance or unclogging. It also provides troubleshooting tips for common issues like the electric starter not turning, the engine not starting, or the engine running rough.

Toro 38811 Specifications

General IconGeneral
BrandToro
Model38811
CategorySnow Blower
LanguageEnglish

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