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Toro 38811 - User Manual

Toro 38811
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FormNo.3396-496RevA
PowerMax724OESnowthrower
ModelNo.38811—SerialNo.316000001andUp
Operator'sManual
ThisproductcomplieswithallrelevantEuropeandirectives.
Fordetails,pleaseseetheseparateproductspecic
DeclarationofConformity(DOC)sheet.
Introduction
Thismachineisintendedtobeusedbyresidential
homeownersorprofessional,hiredoperators.Itis
designedprimarilyforremovingsnowfrompaved
surfaces,suchasdrivewaysandsidewalks,andother
surfacesfortrafconresidentialorcommercial
properties.Itisnotdesignedforremovingmaterials
otherthansnow,norisamodelwithapivotingscraper
designedforclearingoffgravelsurfaces.
Readthisinformationcarefullytolearnhowtooperateand
maintainyourmachineproperlyandtoavoidinjuryand
machinedamage.Youareresponsibleforoperatingthe
machineproperlyandsafely.
YoumaycontactTorodirectlyatwww .Toro.comformachine
andaccessoryinformation,helpndingadealer,ortoregister
yourmachine.
Wheneveryouneedservice,genuineToroparts,oradditional
information,contactanAuthorizedServiceDealerorToro
CustomerServiceandhavethemodelandserialnumbersof
yourmachineready.Figure1identiesthelocationofthe
modelandserialnumbersonthemachine.Writethenumbers
inthespaceprovided.
ST
OP
G016493
1
Figure1
1.Modelandserialnumberlocation
ModelNo.
SerialNo.
Thismanualidentiespotentialhazardsandhassafety
messagesidentiedbythesafetyalertsymbol(Figure2),
whichsignalsahazardthatmaycauseseriousinjuryordeath
ifyoudonotfollowtherecommendedprecautions.
Figure2
1.Safetyalertsymbol
Thismanualuses2wordstohighlightinformation.
Importantcallsattentiontospecialmechanicalinformation
andNoteemphasizesgeneralinformationworthyofspecial
attention.
©2015—TheToro®Company
8111LyndaleAvenueSouth
Bloomington,MN55420
Registeratwww.T oro.com.
OriginalInstructions(EN)
PrintedintheUSA
AllRightsReserved
*3396-496*A

Questions and Answers

  • K
    Kenneth AyersSep 8, 2025
    Why is my Toro Snow Blower leaving snow on the surface?
    • M
      Matthew RileySep 8, 2025
      If your Toro Snow Blower isn't clearing snow properly off the surface, it might be due to: * Improperly adjusted skids and/or scraper. Adjust the skids and/or the scraper. * Unequal tire pressure. Check and adjust the pressure in one or both tires.
  • K
    kevin48Sep 6, 2025
    What to do if the electric starter on my Toro 38811 Snow Blower isn't working?
    • C
      Courtney RangelSep 6, 2025
      If the electric starter on your Toro Snow Blower isn't turning, check these items: * Make sure the power cord is connected at both the outlet and the machine. Connect the power cord to the outlet and/or the machine. * Inspect the power cord for wear, corrosion, or damage. Replace the power cord if needed. * Verify that the power outlet is energized. Have a qualified electrician energize the outlet if it is not.
  • C
    Carolyn GlennSep 3, 2025
    What to do if my Toro Snowthrower is not throwing snow?
    • K
      Kenneth SullivanSep 3, 2025
      If your Toro Snowthrower runs but doesn't discharge snow well, consider these possible causes: 1. The throttle is not in the Fast position when throwing snow, so move the throttle to the Fast position. 2. The machine is moving too fast to clear the snow, so shift the machine into a lower gear. 3. You are trying to remove too much snow per swath, so reduce the amount of snow removed per swath. 4. You are trying to remove extremely heavy or wet snow, so don't overload the machine with extremely heavy or wet snow. 5. The discharge chute is plugged, so unclog the discharge chute. 6. The auger/impeller drive belt is loose or is off the pulley. 7. The auger/impeller drive belt is worn or broken.
  • A
    Autumn GutierrezSep 1, 2025
    Why Toro 38811 Snow Blower does not properly clear the snow off the surface?
    • T
      thompsonjulieSep 1, 2025
      To resolve the issue of the Toro Snow Blower not properly clearing snow, adjust the skids and/or scraper. Ensure that the tire pressure is equal in both tires.
  • J
    James WilliamsAug 31, 2025
    What to do if my Toro 38811 Snow Blower does not discharge snow properly?
    • D
      Dawn CastanedaAug 31, 2025
      If your Toro Snow Blower isn't discharging snow well, ensure the throttle is in the Fast position and shift to a lower gear. Reduce the amount of snow you're trying to clear per pass, and avoid overloading the machine with heavy, wet snow. Check for and clear any blockage in the discharge chute. Inspect the auger/impeller drive belt; make sure it is properly installed and adjusted.
  • A
    Anthony PhillipsAug 29, 2025
    How to fix rough running engine on Toro 38811 Snow Blower?
    • T
      Tamara BauerAug 29, 2025
      If your Toro Snow Blower runs rough, ensure the choke is in the Off position and the fuel shutoff valve is fully open. Use fresh gasoline in the fuel tank. Check that the spark plug wire is securely connected and the spark plug is in good condition with the correct gap. Also, verify that the engine oil level in the crankcase is at the Full mark on the dipstick.
  • A
    Allison SilvaAug 26, 2025
    Why is my Toro 38811 Snow Blower not throwing snow?
    • J
      John HoganAug 26, 2025
      If your Toro Snow Blower runs but doesn't discharge snow well, check these possible causes: * Ensure the throttle is in the Fast position when throwing snow. * If the machine is moving too fast, shift into a lower gear. * Reduce the amount of snow removed per swath if you're trying to remove too much at once. * Avoid overloading the machine with extremely heavy or wet snow. * Unclog the discharge chute if it's plugged.

Overview

The Toro Power Max 724 OE Snowthrower, Model No. 38811, with serial numbers 316000001 and up, is a robust machine designed for efficient snow removal. This snowthrower is primarily intended for residential homeowners and professional, hired operators, making it suitable for clearing snow from paved surfaces like driveways and sidewalks, as well as other residential or commercial properties. It is not designed for removing materials other than snow, and models with a pivoting scraper are not intended for clearing gravel surfaces. The machine complies with all relevant European directives, with specific details available in a separate Declaration of Conformity (DOC) sheet.

Function Description

The snowthrower operates by using an auger and impeller system to collect and discharge snow. It features a self-propel drive system, allowing users to engage or disengage it for freewheeling or powered movement. The speed selector offers 6 forward and 2 reverse gears, providing versatility for different snow conditions and terrains. A quick lever controls the discharge chute, enabling users to adjust the direction of snow expulsion. The chute deflector's angle can also be adjusted to control the height of the snow stream. For starting, the machine offers both a recoil starter and an electric starter button, with specific instructions for priming the engine and engaging the choke. Safety is paramount, with warnings against placing hands near moving components, operating without guards, and directing discharge toward people or property.

Important Technical Specifications

  • Model Number: 38811
  • Serial Number: 316000001 and Up
  • Engine Oil Capacity: 0.50 L (17 oz). The manual recommends automotive detergent oil with an API service classification of SF, SG, SH, SJ, SL, or higher, with specific viscosity recommendations based on outdoor temperature (e.g., 10W-30, Synthetic 5W-30, 5W-30).
  • Tire Pressure: 17 to 20 psi (116 to 137 kPa). Tires are overinflated for shipping and require adjustment.
  • Sound Pressure Level: 88 dBA (with an Uncertainty Value (K) of 1 dBA), measured according to EN ISO 11201.
  • Sound Power Level: 102 dBA (with an Uncertainty Value (K) of 3.75 dBA), measured according to EN ISO 3744.
  • Vibration Levels: Left hand = 4.0 m/s², Right hand = 3.5 m/s² (with an Uncertainty Value (K) of 2.0 m/s²), measured according to EN ISO 20643.
  • Engine Type: Gasoline-powered, requiring clean, fresh, unleaded gasoline with an octane rating of 87 or higher. Oxygenated fuel with up to 10% ethanol or 15% MTBE is acceptable, but ethanol blends exceeding 10% (E15 or E85) or gasoline containing methanol are not recommended. Fuel stabilizer is recommended for storage.
  • Spark Plug Torque: 15 ft-lb (20.4 N-m) during installation.

Usage Features

  • Operator's Position: Designed for safe and comfortable operation, with controls easily accessible.
  • Speed Selector: Offers 6 forward and 2 reverse gears for adapting to various snow conditions and desired operating speeds.
  • Traction Drive: Engaged by squeezing the left-hand lever to the hand-grip, allowing the machine to move forward or backward.
  • Auger/Impeller Drive: Engaged by squeezing the right-hand lever to the hand-grip, activating the snow-clearing mechanism. When both traction and auger/impeller levers are engaged, the traction lever locks the auger/impeller lever, freeing the right hand.
  • Quick Lever Discharge Chute Control: Allows for easy adjustment of the discharge chute's direction.
  • Chute Deflector Trigger: Used to raise or lower the angle of the chute deflector, controlling the height of the snow stream.
  • Freewheeling: Achieved by inserting axle pins through axle holes but not through wheel hubs, allowing for easier manual maneuvering.
  • Self-propel: Engaged by inserting axle pins through both wheel hubs and inner axle holes, providing powered movement.
  • Electric Start: For models with electric starting motors, an electric starter button is available, requiring a UL-listed, 16-gauge extension cord (not longer than 50 feet/15 m) connected to a power outlet.
  • Recoil Starter: A manual pull-cord starter for engine ignition.
  • Fuel Shutoff Valve: Controls the fuel supply to the engine.
  • Throttle: Adjusts engine speed, with a "Fast" position recommended for throwing snow.
  • Choke: Used during engine starting to enrich the fuel mixture.
  • Primer: Helps in starting the engine by pushing fuel into the carburetor.
  • Snow Cleanout Tool: Attached to the handle for safely clearing clogs in the discharge chute.

Maintenance Features

The manual provides a comprehensive maintenance schedule to ensure proper operation and longevity of the snowthrower.

  • After the first 2 hours: Inspect and adjust the traction cable and auger/impeller cable if necessary.
  • After the first 5 hours: Change the engine oil.
  • Before each use or daily: Check the engine oil level and add oil if necessary.
  • Every 25 hours: Change the engine oil.
  • Yearly:
    • Check and adjust skids and scraper.
    • Inspect and adjust or replace the traction cable.
    • Inspect and adjust or replace the auger/impeller cable.
    • Check and add auger gearbox oil if necessary.
  • Yearly or before storage:
    • Check and inflate tire pressure to 17-20 psi (116–137 kPa).
    • Drain gasoline and run the engine dry to prepare for storage.
    • Have an Authorized Service Dealer inspect and replace drive belts if necessary.
  • Engine Oil Level Check: Involves removing the dipstick, wiping it clean, reinstalling, and then checking the oil level against the "Full" mark. Overfilling should be avoided.
  • Skids and Scraper Adjustment: Ensures the auger blades do not contact the ground. The scraper should be 1/8 inch (3 mm) above and parallel to a level surface. Skids can be adjusted by loosening nuts and sliding them.
  • Traction Cable Adjustment: Necessary if the machine does not drive properly or moves when the traction lever is released. Involves loosening the jam nut, engaging the traction lever, and adjusting the turnbuckle to achieve a spring length of 2.18 inches (5.5 cm).
  • Auger/Impeller Cable Adjustment: Required if the auger/impeller continues to rotate when the lever is released. Involves loosening the jam nut, engaging the auger/impeller lever, and adjusting the turnbuckle to achieve a spring length of 2.75 inches (7 cm).
  • Auger Gearbox Oil Level Check: Involves cleaning and removing the pipe plug, checking the oil level (should be 3/8 inch/9.5 mm below the filler opening), and adding GL-5 or GL-6, SAE 85-95 EP transmission oil if low. Synthetic oil is not recommended.
  • Engine Oil Change: Recommended after the first 5 hours and then every 25 hours or yearly. Running the engine warm before changing oil helps drain contaminants.
  • Discharge Chute Latch Adjustment: Necessary if the chute does not lock or unlock properly. Involves loosening the clamp fastener, removing slack from the cable, and retightening.
  • Drive Belt Replacement: If auger/impeller or traction drive belts are worn or damaged, replacement information is available on www.Toro.com or through an Authorized Service Dealer.
  • Storage Preparation: Includes adding fuel stabilizer, running the engine to distribute conditioned fuel, draining the fuel tank, running the engine dry, removing the ignition key, disconnecting the spark plug wire, adding oil to the cylinder to prevent corrosion, and cleaning the machine.
  • Removing from Storage: Involves removing the spark plug, spinning the engine to blow out excess oil, reinstalling and torquing the spark plug, connecting the spark plug wire, and performing annual maintenance.

The manual emphasizes safety throughout, with warnings about rotating auger blades, thrown objects, and the importance of stopping the engine and removing the ignition key before any maintenance or unclogging. It also provides troubleshooting tips for common issues like the electric starter not turning, the engine not starting, or the engine running rough.

Toro 38811 Specifications

General IconGeneral
BrandToro
Model38811
CategorySnow Blower
LanguageEnglish

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