2.TROUBLESHOOTING FOR COPYING
Copying Problems 69
2 TROUBLESHOOTING FOR COPYING
Copied image has unevenness in
the horizontal direction.
The main charger is stained. Clean the main charger.
P.62 “Cleaning the Slit Glass and Main Charger”
Copied image has black streaks
in the horizontal direction.
The scanning area or guides are
stained.
Clean them.
P.116 “Daily Care for the Equipment”
Copied image has white streaks
in the horizontal direction.
The slit glass is stained. Clean the slit glass.
P.62 “Cleaning the Slit Glass and Main Charger”
A color original is copied in black
and white when Auto Color is
chosen.
Some color originals may be copied
in black and white:
y Originals with very little colored
part
y Overall blackish originals
y Originals in light color
Set the color mode to Full Color.
You can change the criterion for determining whether an
original is black-and-white or color.
For further information, refer to the MFP Management
Guide.
A black and white original is
copied in color when Auto Color
is chosen.
Some black and white originals may
be copied in color:
y Yellowed originals
y Originals with background color
Set the color mode to Black.
You can change the criterion for determining whether an
original is black-and-white or color.
For further information, refer to the MFP Management
Guide.
Problem Description Cause Corrective Action
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