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E-studio 656
Toshiba E-studio 656 Troubleshooting Guide
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2.TROUBLESHOOTING FOR COPYING
Copying Problems 53
2 TROUBLESHOOTING FOR COPYING
Copied image has black streaks
in the horizontal direction.
The scanning area or guides are
stained.
Clean them.
P
.98 “Regular Maintenance”
Problem Desc
ription
Cause
Corrective Actio
n
54
56
Table of Contents
Default Chapter
1
Troubleshooting Guide
1
Preface
3
Table of Contents
5
Chapter 1 TROUBLESHOOTING for the HARDWARE
10
When this Screen Is Displayed
10
Messages Displayed on the Touch Panel
12
Clearing a Paper Misfeed
15
Locating a Paper Misfeed
15
Clearing a Paper Misfeed
16
Paper Misfeed in the Reversing Automatic Document Feeder (Lower)
17
Paper Misfeed in the Reversing Automatic Document Feeder (Upper)
18
Paper Misfeed in the Drawers
19
Paper Misfeed in the Drawer of the Tandem Large Capacity Feeder
20
Paper Misfeed in the Bypass Tray
20
Paper Misfeed in the External Large Capacity Feeder (Optional)
21
Paper Misfeed in the Finisher, Hole Punch Unit and Inserter (All Optional)
22
Paper Misfeed Inside of the Equipment
27
Clearing Paper Misfeeds Caused by a Wrong Paper Size Setting
31
Misfeed When Printing from the Fax
34
Clearing a Staple Jam
36
Staple Jam in the Finisher MJ-1027 / Saddle Stitch Finisher MJ-1028
36
Staple Jam in the Saddle Stitch Finisher MJ-1029
37
Staple Jam in the Saddle Stitch Unit
39
Replacing a Toner Cartridge
42
Replacing a "Near Empty" Toner Cartridge
45
Refilling with Staples
47
Refilling Finisher MJ-1027 / Saddle Stitch Finisher MJ-1028 Staples
47
Refilling Saddle Stitch Finisher MJ-1029 Staples
48
Refilling Saddle Stitch Unit Staples
50
Cleaning the Hole Punch Dust bin
52
Chapter 2 TROUBLESHOOTING for COPYING
53
Copying Problems
54
Chapter 3 TROUBLESHOOTING for PRINTING
58
Print Job Problems
58
Clearing Print Job Errors
58
Cannot Remember the Document Password for a Private Print Job
59
Printing a Document Including Many Graphics Takes Time
59
Printer Driver Problems
60
Cannot Print (Port Setting Problems)
60
Cannot Print (SNMP Community Name Problems)
60
Command Line Options Not Processed
60
Retrieval of Printer Configuration Failed
61
Cannot Change Settings on the [Device Settings] Tab
61
Network Connection Problems
62
Cannot Print with the Equipment (Network Connection Problems)
62
Cannot Print with SMB Print
62
Cannot Print Properly with Appletalk Print
62
Client Problems
63
Checking the Client Status
63
Hardware Problems
64
Print Jobs Not Output
64
Chapter 4 TROUBLESHOOTING for SCANNING
65
Scanning Problems
66
Cannot E-Mail My Scans
66
Cannot Find the Data Saved in the Shared Folder
66
Chapter 5 TROUBLESHOOTING for E-Filing
68
E-Filing Web Utility Problems
68
E-Filing Web Utility Terminates the Session
68
Numerous Sub Windows Repeatedly Appear
68
Displaying the Items in the Contents Frame Takes a Long Time
68
Error Messages
69
Chapter 6 TROUBLESHOOTING for NETWORK CONNECTIONS
72
Locating the Equipment in the Network
72
Cannot Locate the Equipment in the Network
72
Cannot Locate the Equipment with Local Discovery
73
Equipment Does Not Respond to Ping Command
74
LDAP Search and Authentication Problems
75
Network Shutdown Occurs or Touch Panel Disabled after LDAP Search
75
LDAP Authentication Takes a Long Time
75
Printing Problems (Network Related)
76
SMB Print in a Windows Operating System Environment
76
Raw TCP or LPR Print in a Windows Operating System Environment
76
IPP Print in a Windows Operating System Environment
77
Novell Print in a Netware Environment
77
Macintosh Environment
78
Unix/Linux Environment
78
Network Fax (N/W-Fax) Driver Problems
79
N/W-Fax Driver Installation Error Messages
79
N/W-Fax Driver General Errors
80
Fax Transmission Cannot be Performed with a Cover Sheet
81
Client Software Authentication Problems
82
Cannot Log in Using Client Software
82
Chapter 7 CHECKING the EQUIPMENT STATUS with Topaccess
84
Hardware Status Icons on Topaccess [Device] Tab
84
Error Messages
86
Error Codes
88
Error Codes on Print Jobs
88
Error Codes on Transmission and Reception
89
Error Codes on Scan Jobs
91
Chapter 8 WHEN SOMETHING IS WRONG with the EQUIPMENT
98
When You Think Something Is Wrong with the Equipment
98
General Operations
98
Originals and Paper
99
Regular Maintenance
100
Index
101
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Toshiba E-studio 656 Specifications
General
Brand
Toshiba
Model
E-studio 656
Category
All in One Printer
Language
English
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