1.TROUBLESHOOTING FOR THE
HARDWARE
This chapter describes how to troubleshoot problems with paper, toner and other finishing processes.
This chapter also describes how to supply the paper, toner and staples.
When This Screen Is Displayed .............................................................................................. 8
Messages Displayed on the Touch Panel ............................................................................ 10
Clearing a Paper Misfeed....................................................................................................... 13
Locating a paper misfeed .....................................................................................................................................13
Clearing a paper misfeed .....................................................................................................................................14
Paper misfeed in the Reversing Automatic Document Feeder (Lower) ...............................................................15
Paper misfeed in the Reversing Automatic Document Feeder (Upper) ...............................................................16
Paper misfeed in the drawers...............................................................................................................................17
Paper misfeed in the drawer of the tandem large capacity feeder .......................................................................18
Paper misfeed in the bypass tray .........................................................................................................................18
Paper misfeed in the External Large Capacity Feeder (optional).........................................................................19
Paper misfeed in the Finisher, Hole Punch Unit and Inserter (all optional) ..........................................................20
Paper misfeed inside of the equipment ................................................................................................................25
Clearing paper misfeeds caused by a wrong paper size setting ..........................................................................29
Clearing a Staple Jam ............................................................................................................ 34
Staple jam in the Finisher MJ-1027 / Saddle Stitch Finisher MJ-1028 .................................................................34
Staple jam in the Saddle Stitch Finisher MJ-1029 ................................................................................................35
Staple jam in the saddle stitch unit .......................................................................................................................37
Replacing a Toner Cartridge ................................................................................................. 40
Replacing a “Near Empty” toner cartridge ............................................................................................................43
Refilling With Staples............................................................................................................. 45
Refilling Finisher MJ-1027 / Saddle Stitch Finisher MJ-1028 staples...................................................................45
Refilling Saddle Stitch Finisher MJ-1029 staples..................................................................................................46
Refilling saddle stitch unit staples.........................................................................................................................48
Cleaning the Hole Punch Dust Bin ....................................................................................... 50
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