The Grand Tour
Features to Personalize Your Mailbox
4 Stratagy User Guide 06/02
Features to Personalize Your Mailbox
The Stratagy Voice Processing System offers a variety of features to personalize your
User ID Mailbox. The following are a few of those features:
• User ID Mailbox Security Code – Your User ID mailbox has a security code. The
code must be entered by you in order to “log into” your User ID mailbox, giving
you access to your messages, settings, greetings, etc. (see “Change Your Security
Code” on page 18).
• Name Recording – Your name is announced whenever you log onto your mailbox,
the directory is accessed, the system greeting is selected, or when a message is sent
by another Stratagy user. When you first enter your mailbox, you need to record
your name (see “Record Your Name” on page 16).
• Personal Greetings – You can record up to seven personal greetings that are
played when you are unavailable (see “Change Your Greeting” on page 46).
• Guest Users
– You can create Guest User IDs that can be used by clients, friends,
etc. Users frequently use this feature to create guest IDs for clients, so that they
may easily exchange confidential information (see “Manage Guest User IDs” on
page 62).
Note The Guest User feature is not supported by all Stratagy systems. Check with
your System Administrator to find out if your system is configured for this
feature.
Message Queues
Your messages reside in one of two queues—new or saved. Messages play in FIFO
(First In, First Out) or LIFO (Last In, First Out) order. Ask your System Administrator
to find out how your mailbox is configured.
New Message Queue
Messages in the New Message Queue are New or Pending messages.
New messages consist of messages that are unheard or partially heard (less than five
seconds). They remain in the queue, the Message Waiting LED remains on, and a
Return Receipt is not sent, if applicable, until the message is completely heard.