The Grand Tour
Greetings
Stratagy User Guide 06/02 7
Greetings
You can select either a personal or system greeting to play to callers when you do not
answer or when your telephone is busy.
Depending on how your system is configured, callers may hear a separate busy
greeting—the system or the custom busy greeting. See “Change Your User Options”
on page 51 for details.
Personal
Personal greetings are greetings that you record for callers. Stratagy stores all
recorded greetings under the personal greeting number (1~7) for your mailbox. Using
the greeting number, you can select the greeting which plays.
The System Administrator can also schedule your greetings to automatically play at
different times. If you choose, you can override the automatic schedule using the
“Change Your Greeting Selection” on page 49.
System
The system greeting is a standard prerecorded greeting with all Stratagy systems. It
cannot be recorded over or deleted. The greeting states, “Please leave a message for
(name).” Stratagy adds your name from the name recording that you have made (see
“Record Your Name” on page 16).
Busy
If your User ID mailbox is configured for a personal busy greeting, you can record a
custom busy greeting that plays when your extension is busy. If a custom greeting is
not recorded, the default system busy greeting plays. See “Create or Record Over
Your Busy Greeting” on page 55 for details.
The custom busy greeting can also be turned on/off using the Select Your Busy
Greeting option on the Change Your User Options Menu (see “Select Your Busy
Greeting” on page 56).
Note The System Administrator must configure your User ID mailbox for the custom
busy greeting option to be available.
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