User’s Manual 9-12
Troubleshooting
eSATA/USB combo port
Refer also to your eSATA device and USB device’s documentation.
Modem
If you are using an operating system that does
not support USB, you can still use a USB mouse
and/or USB keyboard. If these devices do not
work, make sure the USB KB/Mouse Legacy
Emulation item in HW Setup is set to [Enabled].
If problems persist, contact your dealer.
Problem Procedure
Problem Procedure
eSATA device or USB
device does not work
Check for a firm cable connection between the
eSATA/USB combo port on the computer and the
eSATA device or USB device.
Make sure the eSATA device or USB device
drivers are properly installed. Refer to your
Windows documentation for information on
checking the drivers.
If you are using an operating system that does
not support USB, you can still use a USB mouse
and/or USB keyboard. If these devices do not
work, make sure the USB KB/Mouse Legacy
Emulation item in HW Setup is set to [Enabled].
If problems persist, contact your dealer.
Problem Procedure
Communication
software can’t initialize
modem
Make sure the computer’s internal modem
settings are correct. Refer to Phone and Modem
Options in the Control Panel.
You can hear a dial tone
but can’t make a call
If the call is going through a PBX machine, make
sure the communication application’s tone dial
detection feature is disabled.
You can also use the ATX command.
You place a call, but a
connection can’t be
made
Make sure the settings are correct in your
communications application.
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