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Introduces the SoftIPT software phone client and its basic functions.
Essential checks and confirmations required before using the telephone system.
Lists and explains common outgoing and incoming call features available.
Provides instructions on how to originate calls using different methods.
Details the various ways to answer incoming telephone calls.
Step-by-step guide on how to transfer calls, including to voice mail.
Instructions for initiating, managing, and holding conference calls with multiple parties.
Details standard, exclusive, automatic, and consultation hold features.
Covers starting the SoftIPT and making calls using its interface.
Defines the various Soft Key prompts and their associated functions.
Explains the use of forced and voluntary account codes for billing and tracking.
Describes how to activate and cancel the automatic busy redial feature.
Explains how to set up automatic callbacks when stations or lines are busy.
Details system and station call forwarding options and procedures.
Describes how to park and retrieve calls using temporary holding locations (orbits).
Provides methods for picking up calls ringing at other stations or held calls.
Explains how to use Screen Call to filter or route incoming calls.
Describes how to answer a waiting call while on an active call.
Explains how outside callers can access extensions directly without an operator.
Explains how to enable or disable DND mode for privacy and call blocking.
Instructions for making an emergency call by dialing 911.
Describes how to announce calls to busy extensions without lifting the handset.
Details features like Busy Override and Do Not Disturb Override.
Explains how to enter an established conversation or override restrictions.
Explains how to use Speed Dial for dialing numbers or feature access codes.
Enables changing telephone layout, registration, and other settings.
Guides users in programming flexible buttons for custom features.
Provides steps to enter and exit the user programming mode on the telephone.
Lists available codes for assigning functions to flexible buttons.
Step-by-step guide to setting or changing the function of a flexible button.
Instructions for storing features or numbers on One Touch buttons.
Procedure for changing the function assigned to an existing One Touch button.
Guide on setting or changing codes for personal speed dial entries.
A comprehensive list of feature access codes for telephone functions.
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