Toshiba Tecra A11 User Manual

User’s Manual 8-5
Troubleshooting
Overheating power down
If the processor's temperature reaches an unacceptably high level with
either setting, the computer will automatically shuts down to prevent any
damage - in this instance all unsaved data in memory will be lost.
AC power
If you have trouble turning on the computer with the AC adaptor connected
you should check the status of the DC IN indicator. Please refer to Chapter
6, Power and Power-Up Modes for further information.
Problem Procedure
Computer shuts down
and DC IN indicator
blinks orange
Leave the computer off until the DC IN indicator
stops blinking.
It is recommended to leave the computer off until the interior reaches room
temperature even though the DC IN indicator stops blinking.
If the computer has reached room temperature
and it still does not start, or if it starts but shuts
down quickly, contact your reseller, dealer or
service provider.
Computer shuts down
and its DC IN indicator
is flashing green
This indicates a problem with the heat dispersal
system - you should contact your reseller, dealer
or service provider.
Problem Procedure
AC adaptor doesn’t
power the computer
(DC IN indicator does
not glow green)
Check the connections to make sure that the
power cord/adaptor is firmly connected to the
computer and a working power outlet.
Check the condition of the cord and terminals. If
the cord is frayed or damaged it should be
replaced, while if the terminals are soiled, they
should be cleaned with a clean cotton cloth.
If the AC adaptor still does not power the
computer, you should contact your reseller,
dealer or service provider.

Toshiba Tecra A11 Specifications

General

Bus type	DMI
Stepping	C2
Tjunction	105 °C
Processor cache	4 MB
Processor cores	2
Processor model	i7-620M
System bus rate	2.5 GT/s
Processor family	Intel® Core™ i7
Processor series	Intel Core i7-600 Mobile Series
Processor socket	BGA 1288
Processor threads	4
Processor codename	Arrandale
Processing Die size	81 mm²
Processor frequency	2.66 GHz
Processor cache type	Smart Cache
Processor lithography	32 nm
Processor manufacturer	Intel
Processor front side bus	1066 MHz
PCI Express slots version	2.0
Processor boost frequency	3.33 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x16
Thermal Design Power (TDP)	35 W
CPU multiplier (bus/core ratio)	20
Maximum number of PCI Express lanes	16
Number of Processing Die Transistors	382 M
HDD speed	7200 RPM
HDD interface	SATA
Optical drive type	DVD Super Multi DL
Total storage capacity	320 GB
Number of HDDs installed	1
LED backlight	Yes
Display diagonal	15.6 \
Display resolution	1600 x 900 pixels
Native aspect ratio	16:9
Internal memory	4 GB
Internal memory type	DDR3-SDRAM
Maximum internal memory	8 GB
Memory layout (slots x size)	2 x 2 GB
Type	PC
Wireless technology	802.11a/g/n
CD-R write speed	24 x
CD-RW write speed	4 x
Bluetooth version	2.1+EDR
Networking features	1Gbit
Trial software	Office
Operating system installed	Windows 7 Professional
Battery life (max)	4 h
Charging port type	DC-in jack
Serial ports quantity	0
USB 2.0 ports quantity	3
Cable lock slot type	Kensington
Pointing device	Touchpad
Discrete graphics card model	GMA QM57
On-board graphics card model	Intel® HD Graphics
On-board graphics card base frequency	500 MHz
On-board graphics card dynamic frequency (max)	766 MHz
Processor code	SLBPE
Processor ARK ID	43560
Processor package size	rPGA 37.5x 37.5, BGA 34x28 mm
Graphics & IMC lithography	45 nm
Supported instruction sets	SSE4.1/4.2
Intel® Turbo Boost Technology	1.0
Physical Address Extension (PAE)	36 bit

Weight and Dimensions

Depth	250.5 mm
Width	374 mm
Weight	2800 g
Height (rear)	37.6 mm
Height (front)	33.4 mm