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8. TROUBLESHOOTING
N° Problem Cause Action
1 The forks can’t be
raised up to the
maximum height
The level of hydraulic oil is too low Add hydraulic oil, see chapter7
2 The forks can’t be
raised
The level of hydraulic oil is too low Add hydraulic oil, see chapter7
The oil contains impurities
(forexample water, sand, dust,
rust…)
Change the oil, see chapter7
The nut or screw were tightened too
much, causing the pumping valve to
stay open
Adjust the nut or screw
Air enters the hydraulic oil Bleed the air, see procedure in
chapter7
Control lever is no longer adjusted
correctly
Follow the procedure for adjusting the
control lever in chapter7
Load is too heavy, pressure relief
valve is activated
Reduce load
Temperature is too low and the
hydraulic oil has become too thick
Move truck to a warmer location and
check intended use
3 The forks can’t be
lowered
The piston rod or pump body is
deformed due to partial loading
slanting to one side or due to
overloading
Replace the piston rod or pump body
The forks were kept in their highest
position for a long time with the piston
rod exposed, resulting in rust and
causing the rod to jam
Lubricate the rod. Keep the forks
in the lowest position when not in
use, and pay more attention to the
lubrication of the rod.
The adjusting nut or screw is not in
the correct position
Adjust the nut or the screw
Control lever is no longer adjusted
correctly
Follow the procedure for adjusting the
control lever in chapter6
Obstacle located under truck, in fork
mechanism…
Remove the obstacle with caution
4 Leaks Sealing parts are worn or damaged Replace the parts, see spare parts list
Some parts are cracked or slightly
worn
5 The forks
descend without
the release valve
being operated
The impurities in the oil prevent the
release valve from closing properly
Change the oil, see chapter7
Some parts of the hydraulic system
are cracked or worn
Inspect and replace the worn parts,
see spare parts list
Air enters the hydraulic oil Bleed the air, see procedure chapter7
Sealing parts are worn or damaged Replace the seals, see spare parts list
The adjusting nut or screw is not in
the correct position
Adjust the nut or the screw
Control lever is no longer adjusted
correctly
Follow the procedure for adjusting the
control lever in chapter6
If none of these troubleshooting suggestions or solutions were helpful, please contact your
local dealer or the manufacturer.