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Toto Neorest 550H User Manual

Toto Neorest 550H
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2013. 8.6
D08781
TOTO ASIA OCEANIA
PTE. LTD.
10, Eunos Road 8, #12-07, Singapore Post Centre. Singapore 408600.
Phone : +65-6744-6955 Fax : +65-6841-0819 http://asia.toto.com/
TOTO U.S.A., Inc. 1155 Southern Road Morrow, GA 30260
Phone : (770) 282 8686
TOTO ASIA OCEANIA
PTE. LTD.
Middle East Branch LOB19-1701-1702, Jebel Ali Free Zone, P.O. box 261804, Dubai U.A.E.
Phone : +971-4-886-5983 Fax : +971-4-886-5986 http://asia.toto.com/
TOTO ASIA OCEANIA
PTE. LTD.
Manila Representative Office. Unit 1010, 10th Floor Rufino Building, Ayala Avenue cor.V.A.
Rufina Street, Makati City,1226 Philippines.
Phone : +63-2-887-6643 Fax : +63-2-887-4084 http://asia.toto.com/
TOTO LTD.
Bangkok Representative Office G & 7th FL., Q.House Ploenjit Building, 598 Ploenchit Road,
Lumpini, Pathumwan, Bangkok 10330 Thailand
Phone: +66-2-650-9925 Fax : +66-2-650-9923
http://www.totobkk.com/
TOTO INDIA INDUSTRIES
PVT. LTD
101, Kamla Executive Park, Opp. Vazir Glass Works,
Off. Andheri Kurla Road, Andheri (East), Mumbai 400 059, India.
Phone : +91-22-4022-3717 / 3718 Fax : +91-22-4022-3719 http://asia.toto.com/
TOTO VIETNAM Co., Ltd.
R. 810, Daeha Business Centre, 360 Kim Ma St., Ba Dình Dist., Ha Noi City
Phone : +84-4-37714354 Fax : +84-4-37714355 http://toto.com.vn/
You are advised to record the following information to allow quick service.
Date of purchase : Name of shop :
Tel : ( )
Date : year month day
Warranty Registration and Inquiry
For product warranty registration, TOTO U.S.A. Inc. recommends On-Line Warranty Registration. Please visit
our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please
contact TOTO U.S.A. Inc.,
Customer Service Department, 1155 Southern Road, Morrow, GA 30260 (888) 295 - 8134 or (678) 466 - 1300
when calling from outside of U.S.A.
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Toto Neorest 550H Specifications

General IconGeneral
BrandToto
ModelNeorest 550H
CategoryToilets
LanguageEnglish

Summary

TOTO Global Support Network

TOTO U.S.A. Contact and Warranty Info

Main US contact details, address, and warranty inquiry phone number.

International TOTO Office Contacts

Addresses and contact details for TOTO branches in Asia, Middle East, India, and Vietnam.

NEOREST Instruction Manual Introduction

Product Identification and Welcome

Introduces the TOTO NEOREST manual and product model numbers.

Comprehensive Product Function Overview

Basic and Sanitary Functions

Details cleansing, drying, sanitizing, and deodorizing features of the NEOREST.

Convenient and Maintenance Functions

Covers flushing, seat operations, lighting, energy saving, and cleaning tasks.

Understanding 'ewater+' and Self-Cleaning

The 'ewater+' Cleaning Technology

Explains the 'ewater+' feature for continuous bowl and wand cleaning.

Automatic Cleaning Functionality

Describes how self-cleaning functions operate based on user presence.

Essential Safety Precautions

Understanding Safety Symbols and Warnings

Explains WARNING, CAUTION symbols and general safety guidelines for product use.

Electrical Safety and Usage Restrictions

Covers grounding, wet hands, and restrictions on product placement and use.

Critical Safety Warnings and Guidelines

Malfunction and Electrical Safety

Details actions for malfunctions, water type, thunderstorms, and power cord safety.

Product Operation and Fire Safety

Covers warm air outlet safety, fire prevention, and correct power supply usage.

Operational and Environmental Safety

Burn Prevention and Installation Safety

Addresses seat temperature, bathroom ventilation, and safe electrical outlet requirements.

Power Connection and Cord Safety

Emphasizes secure plug insertion, waterproof plugs, and safe cord handling.

Product Handling and Cleaning Safety

Preventing Product Damage and Injury

Warns against instability, shock, force, and improper cleaning agents.

Water Leak and Hose Safety

Cautions regarding water filter valves, hoses, hot water, and flushing materials.

Critical Safety Warnings: Electrocution and General Use

Electrocution Risk Prevention

Critical warnings about use during bathing and contact with water.

General Use and Supervision Warnings

Covers supervision, intended use, damaged parts, and operating environment.

Electrical Grounding and Connection Safety

Grounding Importance and Procedures

Explains the necessity of grounding and proper plug/outlet connections.

Cord Safety and Extension Cord Usage

Covers handling damaged cords, adapters, and using appropriate extension cords.

Operational Precautions and Sensor Behavior

Body Sensor and Seat Switch Functionality

Details how body sensors and the seat switch detect user presence and activate functions.

Preventing Malfunctions and Damage

Tips to avoid issues like blocking sensors, using covers, or applying excessive force.

Understanding Product Components

Control Panel and Display Layout

Identifies buttons on the control panel and indicators on the main display.

Key Toilet Unit Parts

Highlights major components like the wand, sensors, and seat switch.

Detailed Component Identification

Top Unit Component Locations

Shows components on the right, left sides, and underside of the top unit.

Initial Product Setup and Remote Control

Remote Control Battery Installation

Step-by-step guide for inserting batteries into the remote control.

Securing the Remote Control Hanger

Instructions for mounting and securing the remote control to its hanger.

First-Time Power and Water Connection

Connecting Power and Verifying Operation

Guides on plugging in, switching power on, and checking the power LED.

Establishing Water Supply

Instructions for opening the shutoff valve to ensure water flow.

Basic Remote Control Operations

Cleansing, Drying, and Stopping Functions

Explains how to use the remote for rear, front, wide cleansing, drying, and stopping operations.

Pressure, Position, and Personal Settings

Details adjusting water pressure, wand position, and saving custom settings.

Remote Control Operations: Flushing and Seat Control

Performing Flushes and Seat Operations

Guides on using the remote for full/light flushes and opening/closing the toilet seat.

Understanding the Remote Display and Buttons

Overview of the remote control's screen and key buttons like MENU/RETURN.

Navigating the Menu Screen for Settings

Menu Screen Structure and Navigation

Explains how to access and navigate through the product's settings menu.

Configuration Setting Hierarchy

Understanding Level 1 and Level 2 Settings

Outlines the structure of settings, categorized into Level 1 and Level 2 options.

Automatic Cleaning and Sanitizing Features

Deodorizer, Wand, and Bowl Cleaning

Details the automatic deodorizing, wand cleaning, and bowl sanitizing functions.

Bowl Light and Clean Indicator

Explains the operation of the bowl light and the clean indicator during cleaning cycles.

Detailed Support Cleaning Information

Indicator Lights and Cleaning Schedules

Describes the CLEAN indicator, bowl light, and automatic cleaning timings.

Understanding the 'ewater+' Water

Provides information on what 'ewater+' is and its cleaning effectiveness.

Automatic Convenience Features Overview

Automatic Flush and Seat Operations

Covers automatic flushing and the automatic opening/closing of the toilet lid and seat.

Soft Light Functionality

Explains the soft light feature for illuminating the bathroom interior.

Automatic Feature Behavior and Customization

Auto Flush and Seat Operation Details

Describes how auto flush and auto open/close functions behave in different scenarios.

Customizing Automatic Settings

Guides on changing settings for auto flush, open/close, and soft light.

Adjusting Water, Seat, and Dryer Temperatures

Accessing Temperature Settings

How to use the remote control to access temperature adjustment menus.

Setting Water and Seat Temperatures

Adjusting warm water and toilet seat temperatures, including OFF settings.

Setting Drying Air Temperature

Adjusting the drying air temperature to the desired level.

Detailed Temperature Setting Procedures

Selecting Temperature Adjustment Items

Navigating through water, seat, and dryer temperature options.

Configuring Temperature Levels

Setting specific temperature levels and turning features OFF.

Energy Saver Feature Options

Auto Energy Saver Functionality

Explains how the auto energy saver adapts to usage patterns to save power.

Timer Energy Saver Functionality

Details setting specific time slots for energy saving.

Combined Energy Saver Benefits

Describes using both auto and timer energy savers together for maximum efficiency.

How to Set Up Energy Saver Modes

Configuring Auto Energy Saver

Steps to enable and configure the auto energy saver.

Configuring Timer Energy Saver

Steps to set the duration and time for the timer energy saver.

Turning Off Energy Saver Features

How to disable the energy saver functions.

Detailed Energy Saver Configuration Steps

Enabling and Disabling Auto Energy Saver

Procedures for turning the auto energy saver ON or OFF.

Setting Timer Energy Saver Intervals

How to set the duration (3H, 6H, 9H) for the timer energy saver.

Routine Maintenance: Power Plug Care

Monthly Power Plug Cleaning

Instructions for safely disconnecting and cleaning the power plug.

Power Plug Dust Removal

Guidance on periodically removing dust from the plug blades.

Top Unit Cleaning and Detergent Precautions

Safe Detergent Usage for Top Unit

Cautions regarding detergent seepage and residue on plastic parts.

Daily Top Unit Cleaning Procedure

Step-by-step instructions for cleaning the top unit with a soft cloth.

Bowl Unit Cleaning and Maintenance

Appropriate Tools and Detergents for Bowl Cleaning

Lists recommended tools and detergents for cleaning the bowl unit.

Bowl Unit Cleaning and Clogging Resolution

Procedures for cleaning the bowl and handling blockages.

Cleaning the Gap Between Top and Bowl Units

Lifting Top Unit and Cleaning the Gap

Instructions on using the cleaning lift lever to access and clean the unit gap.

Safety Cautions During Gap Cleaning

Important safety notes for operating the cleaning lift lever.

Toilet Lid Removal and Reinstallation for Cleaning

Procedure for Removing and Reinstalling the Toilet Lid

Step-by-step guide for detaching and reattaching the toilet lid for thorough cleaning.

Water Filter Drain Valve Maintenance

Procedure for Water Filter Drain Valve Servicing

Detailed steps for removing, cleaning, and reinstalling the water filter drain valve.

Safety Precautions for Valve Maintenance

Warnings to prevent water leaks during drain valve servicing.

Deodorizing Filter Maintenance

Procedure for Deodorizing Filter Servicing

Instructions on removing, cleaning, and remounting the deodorizing filter.

Wand Cleaning Procedure

Extending, Cleaning, and Retracting the Wand

Steps to extend the wand, clean it with a cloth, and retract it.

Water Filter (Bowl Unit) Maintenance

Procedure for Water Filter Servicing

Steps for removing, cleaning, and reinstalling the water filter from the bowl unit.

Water Filter Reassembly and Final Checks

Securing Water Filter and Restoring Water Supply

Instructions for tightening the filter nut and reopening the shutoff valve.

Overview of Adjustable Settings

Automatic Function Settings Configuration

Lists settings for Auto Flush, Auto Open/Close, Auto Cleaning, and Light features.

Other Settings Configuration

Details settings for Anti-Freezing, Beep, Personal Setting Lock, and Pressure/Position.

Detailed Setting Configuration Options

Configuring Auto Flush and Open/Close Delays

Setting ON/OFF and delay times for automatic flushing and seat/lid operations.

Configuring Auto Cleaning and Light Features

Adjusting wand, bowl, deodorizer cleaning, and light settings.

Configuring Other System Settings

Adjusting Anti-Freezing, Beep, Personal Lock, and Pressure/Position settings.

Configuring Auto Flush Operations

Setting Auto Flush Enable/Disable

Instructions on turning the automatic flush feature ON or OFF.

Adjusting Auto Flush Delay Time

Setting the time delay before the toilet automatically flushes.

Configuring Auto Open/Close Operations

Setting Auto Lid/Seat Open/Close

Enabling or disabling automatic opening and closing of the toilet lid and seat.

Adjusting Auto Open/Close Delays

Customizing the delay times for automatic lid/seat closing and opening.

Seat/Lid Only Control Option

Selecting whether only the lid or both seat and lid automatically open/close.

Configuring Automatic Cleaning Features

Setting Auto Wand and Bowl Cleaning

Enabling or disabling automatic cleaning for the wand and bowl unit.

Setting Deodorizer Operation

Enabling or disabling the automatic deodorizer function.

Configuring Light and Indicator Settings

Setting Soft Light and Bowl Light

Enabling or disabling the soft light and the light inside the bowl unit.

Setting the Clean Indicator

Enabling or disabling the CLEAN indicator light.

Configuring Other System Settings

Setting Anti-Freezing and Beep Sound

Configuring the anti-freezing function and beep sound alerts.

Setting Personal Preferences Lock

Enabling the personal setting lock to prevent changes to saved preferences.

Setting Pressure and Position Preferences

Saving and managing custom pressure and wand position settings.

Troubleshooting Water Supply and Flushing

Resolving No Water or Low Water Issues

Guidance on using a bucket to flush and add water during supply failures.

Addressing Flushing and Bowl Cleaning Problems

Troubleshooting issues with waste not flushing and automatic bowl cleaning delays.

Troubleshooting Remote Control and Operation

Resolving Remote Control Communication Issues

Steps for when the remote control is unresponsive or displays low battery warnings.

Troubleshooting Automatic Feature Malfunctions

Addressing issues with automatic flushing and seat/lid operations.

Troubleshooting Wand and Cleansing Functions

Wand Not Extending or Weak Water Pressure

Diagnosing issues with the wand not coming out or weak water flow.

Addressing Cold Cleansing Water and Mid-Use Stops

Solutions for cold spray and functions stopping mid-operation.

Unexpected Water Discharge from Wand

Investigating spontaneous water spray from the wand, possibly due to anti-freezing.

Troubleshooting Flushing and Bowl Unit Issues

Resolving Incomplete Flushing and Bowl Residue

Addressing problems with waste not flushing completely and residue on the bowl surface.

Diagnosing Auto Flush and Bowl Cleaning Delays

Troubleshooting issues with automatic flushing or bowl cleaning not occurring as expected.

Addressing Unintended Toilet Flushes

Investigating causes for the toilet flushing on its own, often sensor-related.

Troubleshooting Toilet Seat and Lid Operations

Resolving Auto Open/Close Malfunctions

Diagnosing why the toilet lid does not open/close automatically or opens unexpectedly.

Addressing Lid/Seat Stopping or Timing Issues

Troubleshooting obstructions causing stops and changes in automatic open/close timing.

Troubleshooting Seat Warmth and Remote Control

Resolving Issues with Remote Control and Seat Warmth

Diagnosing problems with the remote control and the toilet seat not getting warm.

Troubleshooting Energy Saver and Deodorizer

Resolving Energy Saver and Deodorizer Malfunctions

Guides for when energy saver or deodorizer features are not working as expected.

Troubleshooting Sanitary Features

Resolving Light and Mist Spray Issues

Addressing problems with soft light, bowl light, and spontaneous mist sprays.

Addressing CLEAN Indicator Problems

Troubleshooting when the CLEAN indicator does not light up, potentially indicating part replacement.

Troubleshooting Miscellaneous Issues

Resolving Water Leaks and Unit Sounds

Addresses plumbing leaks, unit noises, and water splashing during use.

Product Technical Specifications

Electrical and Water Supply Specifications

Details power requirements, flush volumes, and water supply system specifications.

Cleansing, Drying, and Deodorizer Specs

Technical data for cleansing spray volumes, warm air drying, and deodorizer.

Dimensions, Weight, and Operating Conditions

Physical dimensions, weight, and ambient operating temperature ranges.

Three Year Limited Warranty (North/Central/South America)

Warranty Coverage, Exclusions, and Service

Outlines the warranty period, what is covered/excluded, and how to obtain service.

Important Warnings and Liability Limitations

Highlights warnings about chlorine use and limitations on TOTO's liability.

One Year Limited Warranty (TCF9786WA)

Warranty Terms for TCF9786WA Model

Specifies the one-year warranty for the TCF9786WA model and its terms.

Warranty Exclusions and Legal Rights

Details warranty exclusions and consumer legal rights applicable to the warranty.

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