Toto NEOREST 500H User Manual (English)

Questions and Answers:

K
krodriguezAug 1, 2025
Why is my Toto Toilet not flushing?
- M
  murillomonicaAug 1, 2025
  Several factors can prevent your Toto toilet from flushing. It could be due to a water failure, in which case you can manually flush using a bucket of water. Ensure the shutoff valve is fully open and that the "AUTO FLUSH" setting is turned "ON". If the tank is currently filling, wait until the POWER LED is lit and the tank is full before flushing. Adjust the timing for the auto bowl unit cleaning. Lastly, a clogged water filter can also prevent flushing; try cleaning the filter.
C
castilloadamAug 5, 2025
What to do if my Toto Toilet lid does not open automatically?
- F
  fowlerpaulAug 5, 2025
  If the lid on your Toto toilet isn't opening automatically, first, ensure that the "AUTO OPEN/CLOSE (LID)" setting is set to "ON". Also, check the body sensor for any dirt or obstructions that may be hindering its ability to detect your presence.
V
Vicki BennettAug 9, 2025
Why does my Toto Toilet lid close on its own?
- M
  Maria HarrisonAug 10, 2025
  If your Toto toilet lid is closing unexpectedly, it might be because the sensor is directly exposed to sunlight. Avoid direct sunlight exposure to the sensor, as this can cause incorrect detection.
B
Brooke SerranoAug 14, 2025
How to fix a cold Toto Toilet seat?
- M
  Michelle BuckleyAug 14, 2025
  If your Toto toilet seat feels cold, check if the toilet seat temperature is set to "OFF" or a low level and adjust it to a higher temperature. If you have been seated for an extended period, try standing up and then sitting down again.
C
Caitlin WatsonAug 18, 2025
Why does the deodorizer seem to be not working on my Toto Toilet?
- F
  fletcherrichardAug 18, 2025
  If the deodorizer in your Toto toilet seems ineffective, first check that the "DEODORIZER" setting is turned "ON". Also, remove any separately purchased air fresheners or deodorizers you might be using, as they could be interfering with the built-in deodorizer's function.
R
Ryan SanchezAug 23, 2025
Why is the ENERGY SAVER LED not lighting up on my Toto Toilet?
- M
  Mr. Samuel MoraAug 23, 2025
  If the ENERGY SAVER LED on your Toto toilet isn't lighting up, it could be due to a recent power disconnection or failure. Allow up to 24 hours for the setting to be retained and the light to turn on.
R
raycurtisAug 27, 2025
What to do if the wand does not come out of my Toto Toilet?
- T
  Tammy GibsonAug 27, 2025
  If the wand on your Toto toilet isn't extending, it might be due to a drop in water supply pressure. Disconnect the power plug, wait approximately 10 seconds, and then reinsert it.

Toto NEOREST 500H Specifications

General

Brand	Toto
Model	NEOREST 500H
Category	Toilets
Language	English

Summary

Product Functions Overview

Basic Functions

Details on fundamental cleaning and drying operations.

Sanitary Functions

Information on sanitizing features and odor removal.

Convenience Functions

Features for user convenience like flushing and seat control.

Maintenance Overview

Scheduled upkeep for product longevity.

Safety Precautions

Symbols and Meanings

Explanation of warning symbols and their significance.

Electrical Safety Warnings

Precautions for safe electrical usage and preventing shocks.

Operational Safety Warnings

Warnings regarding malfunctions, power, and environmental hazards.

Installation and Usage Safety

Safety guidelines for installation, usage, and handling.

Grounding Instructions

Essential steps for proper grounding of the appliance.

Operational Precautions

Preventing Malfunctions and Damage

Tips to avoid product malfunctions and damage during use.

Problem Prevention

Guidance on preventing issues like lightning, dirt, and improper use.

Preparation for First Use

Remote Control Setup

Instructions for inserting batteries and securing the remote.

Initial Power and Water Connection

Steps to turn on the power and open the water shutoff valve.

Basic Operations

Cleansing and Drying Functions

Using the remote for rear, front, soft, wide cleansing, and drying.

Flushing and Seat Control

Performing flushes and controlling the toilet seat via remote.

Navigating the Remote Menu

Overview of accessing and using the remote control's menu system.

Automatic Functions

Cleaning Features

Details on Deodorizer, Auto Wand Clean, and Auto Bowl Clean.

Convenience Features

Explanation of Auto Flush, Auto Open/Close, and Soft Light.

Temperature Adjustment

Setting Temperatures

Guide to adjusting water, toilet seat, and dryer temperatures.

Energy Saver Features

Understanding Energy Saver Modes

Explanation of Auto and Timer Energy Saver modes.

Setting Up Energy Saver

Step-by-step instructions for configuring energy saving settings.

Maintenance Procedures

Power Plug and Top Unit Care

Procedures for cleaning the power plug and top unit.

Wand and Bowl Unit Cleaning

Instructions for cleaning the wand and the toilet bowl unit.

Filter and Lid Maintenance

Cleaning gaps, removing lid, and maintaining water/deodorizing filters.

Changing Settings

Auto Flush and Open/Close Settings

Customizing auto flush and automatic lid/seat operations.

Auto Cleaning and Light Settings

Configuring auto cleaning cycles and indicator lights.

Other Setting Customizations

Adjusting beep sounds, personal settings lock, and pressure/position.

What to Do?

Handling Water Supply Issues

Instructions for flushing during power outages or low water.

Long Periods of Disuse

Guidance on draining water and preparing for reuse.

Troubleshooting

System Status Checks

Troubleshooting based on LED indicators and remote control function.

Wand and Flushing Issues

Resolving problems with wand operation and flushing performance.

Seat, Lid, and Energy Saver Issues

Troubleshooting automatic seat/lid operations and energy saver.

Deodorizer and Sanitary Issues

Addressing deodorizer problems and sanitary feature malfunctions.

Specifications

Product Technical Details

Key specifications including power, dimensions, and performance data.

Limited Warranty

Warranty Terms and Claims

Details on warranty coverage, exclusions, and how to obtain service.

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Toto NEOREST 500H User Manual

Table of Contents

Questions and Answers:

Toto NEOREST 500H Specifications

Summary

Product Functions Overview

Basic Functions

Sanitary Functions

Convenience Functions

Maintenance Overview

Safety Precautions

Symbols and Meanings

Electrical Safety Warnings

Operational Safety Warnings

Installation and Usage Safety

Grounding Instructions

Operational Precautions

Preventing Malfunctions and Damage

Problem Prevention

Preparation for First Use

Remote Control Setup

Initial Power and Water Connection

Basic Operations

Cleansing and Drying Functions

Flushing and Seat Control

Navigating the Remote Menu

Automatic Functions

Cleaning Features

Convenience Features

Temperature Adjustment

Setting Temperatures

Energy Saver Features

Understanding Energy Saver Modes

Setting Up Energy Saver

Maintenance Procedures

Power Plug and Top Unit Care

Wand and Bowl Unit Cleaning

Filter and Lid Maintenance

Changing Settings

Auto Flush and Open/Close Settings

Auto Cleaning and Light Settings

Other Setting Customizations

What to Do?

Handling Water Supply Issues

Long Periods of Disuse

Troubleshooting

System Status Checks

Wand and Flushing Issues

Seat, Lid, and Energy Saver Issues

Deodorizer and Sanitary Issues

Specifications

Product Technical Details

Limited Warranty

Warranty Terms and Claims

Related product manuals