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FAQ
Q1. What can I do if I forgot my wireless password?
If it is your first time to connect the wireless network, use the password labeled at the
bottom of the router. If the password has been altered, please connect the router to the
computer using a cable and follow the steps below:
1. Visit http://tplinkwifi.net.
2. Go to Advanced > Wireless > Wireless Settings, locate the password , and mark down
your new password for future use.
Q2. How to retrieve the default username and password of the web
management page (without resetting the router) ?
The default username and password of the web management page are admin (in lower
case).
If you have altered the username and password:
1. Reset the router to factory default settings.
2. Visit http://tplinkwifi.net, enter admin (in lower case) as both username and password
to login.
Note: You’ll need to reconfigure the router to surf the Internet once the router is reset, and please mark down your
new password for future use.
Q3. I cannot log into the router’s web management page, what can I do?
This can happen for a variety of reasons, please try the methods below to login again.
• Make sure the router connect to the computer correctly and the corresponding LED
indicator(s) light up.
• Make sure the IP address of your computer is configured as Obtain an IP address
automatically and Obtain DNS server address automatically.
• Make sure you enter the correct IP address to login: http://tplinkwifi.net.
• Check your computer’s settings:
1 ) Go to Start > Control Panel > Network and Internet, and click View network
status and tasks.
2 ) Click Internet Options on the bottom left.
3 ) Click Connections and select Never dial a connection.
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