TP-Link HS200 - Troubleshooting; Frequently Asked Questions

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User’s manual Smart Wi-Fi Light Switch
Troubleshooting
Frequently Asked Questions
1. What should I do when I can’t turn the Smart Switch
on/off manually?
If the Smart Switch doesn’t respond when pressing
the physical switch:
• Make sure that you restore power to the Smart
Switch at the circuit breaker.
• Make sure the Smart Switch is wired correctly.
Please consult with a qualied electrician.
2. What should I do when the Smart Switch won’t
respond to commands or scheduled automations?
• Check your network connectivity.
• Check if the Wi-Fi status LED on the Smart
Switch is lit green. If it is amber or blinking
amber and green, reconnect the Smart Switch to
your Wi-Fi network.
• Do not use a metal faceplate with the Smart
Switch to prevent Wi-Fi signal interference.
• Power cycle your router and/or reboot the
Smart Switch by pressing the RESTART button