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FAQ
Q1. What should I do if I cannot log in to the web management page?
• Verify that your device is connected to the Mobile Wi-Fi’s SSID.
• Verify that you have entered http://tplinkmifi.net or http://192.168.0.1
correctly.
• Verify that your computer is set to obtain an IP address automatically.
Q2. What should I do if the Internet LED
doesn’t light up (I cannot access
the internet)?
• Check PIN status
Log in to the web management page on your phone. If the current SIM card
status is PIN Locked, you will need to unlock it using the PIN code provided
by your mobile carrier.
• Verify the mobile carrier parameters
1 ) Log in to the web management page on your phone. Go to Dial-up, tap
View profile details, and verify the parameters (i.e. APN, Username, and
Password) provided by your mobile carrier are correctly entered.
2 ) If the mobile carrier parameters are not correct, return to the Dial-up
page and create a new profile with the correct information. Then choose
the new created profile from the Profile List.
• Check the Data Roaming settings
If your SIM card is operated in a roaming service area, log in to the web
management page on your phone. Go to Dial-up and enable the Data
Roaming option.
• Check Mobile Data
Log in to the web management page on your phone. Go to Dial-up to verify
that Mobile Data is On. If not, enable it.
• Check Data Limit
Log in to the web management page on your phone. Go to Device > Data
Usage Settings to check whether your data usage has exceeded the Total/
Monthly allowance.
Q3. What should I do if my internet speed is slow?
Log in to the web management page on your phone. Go to Device > Advanced >
Network Mode and try a different network.
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