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3)  Consult your ISP and make sure all the VPI/VCI, Connection Type, account 
username and password are correct. If there are any mistakes, please correct 
the settings and try again. 
4)  If you still cannot access the Internet, please restore your Modem Router to its 
factory default settings and reconfigure your Modem Router by following the 
instructions of this QIG. 
5)  Please feel free to contact our Technical Support if the problem still persists.