For more help, please go to: http://www.tp-link.com/en/support/faq
 
To download the latest Firmware, Driver, Utility and User Guide, please go to:
 
 http://www.tp-link.com/en/support/download
For all other technical support, please contact us by using the following details:
 
Global 
Tel: +86 755 26504400 
E-mail: support@tp-link.com
Service time: 24hrs, 7 days a week
Australia/New Zealand Tel: AU 1300 87 5465
      NZ 0800 87 5465
E-mail: support.au@tp-link.com (Australia)
           support.nz@tp-link.com (New Zealand)
Service time: 24hrs, 7 days a week
Brazil
Toll Free: 0800-770-4337 (Portuguese Service)
E-mail: suporte.br@tp-link.com
Service time: Monday to Saturday 08:00 AM to
 08:00 PM
Fr
ance Tel: +33 (0) 820 800 860 (French service)
Email: support.fr@tp-link.com
Fee: 0.118 EUR/min from France
Service time: Monday to Friday 9:00 AM to 6:00 PM (Except French Bank 
holidays)
Germany/Austria Tel: +49 1805 875465 (German Service)
      +49 1805 TPLINK
E-mail: support.de@tp-link.com
Fee: 0.14 EUR/min from the German xed phone network and up to 0.42 
EUR/min from mobile phone
Service ti
me: Monday to Friday 9:00 AM to 6:00 PM. GMT+ 1 or GMT+ 2 
(Da
ylight Saving Time in Germany) *Except bank holidays in Hesse
Indonesia Tel: (+62) 021 6259 135 
E-mail: support.id@tp-link.com 
Service time: Monday to Friday 9:00 -12:00; 13:00 -18:00 
*Except public holidays
Italy
Tel: +39 0230519020
E-mail: support.it@tp-link.com
Service time: Monday to Friday 9:00 AM to1:00 PM, 2:00 PM to 6:00 PM
Malaysia
Tel:
 1300 88 875465 (1300 88TPLINK)
Email: 
support.my@tp-link.com
Service time: 24hrs, 7 days a week
Poland Tel: +48 (0) 801 080 618 
      +48 22 7217563 (if calls from mobile phone)
E-mail: support.pl@tp-link.com
Service time: Monday to Friday 9:00 AM to 5:00 PM. GMT+1 or GMT+2 
(Daylight Saving Time)
Russian Federation Tel: 8 (499) 754-55-60
      8 (800) 250-55-60 (toll-free call from any RF region)
E-mail: s
upport.ru@tp-link.com
Service time: 
From 10:00 to 18:00 (Moscow time)
*Except weekends and holidays in Russian Federation
Technical Support