Please check that the following is enclosed with your equipment:
A TPS ‘Service / Return Goods Form’ – see web link below:
http://www.tps.com.au/Service/Service%20form_web.pdf
Your full name
Your company name
Your email address or fax number
Your return street address
A description of the fault. (Please be specific - "Please Repair" does
not describe a fault.)
Your equipment will be repaired and returned to you by express air freight
where possible.
For instruments beyond warranty period, a repair cost will be calculated from
parts and labour costs and emailed to you. If you decline to have the
equipment repaired, the complete instrument will be returned to you freight
paid, not serviced.
TPS Pty Ltd has only one service location, which is located at our factory in
Brisbane:
Service Department
TPS Pty Ltd
Unit 6 / 253 Leitchs Road
Brendale, QLD 4500
Australia
T: (07) 3205 8027
F: (07) 3808 4871
E: tps@tps.com.au
W: www.tps.com.au
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