Removing Loaded Tickets
The Epic 950 printers have two ways to remove unused tickets from the printer mechanism:
The first way is to release the Ticket Cover by lifting and rotating backward, this will relieve pressure to the
platen and tickets can be removed. This also will allow an opening that provides space to check the printer
for ticket jams, or prepare the paper path for ticket replenishing.
The second way is to use the feed button, which will feed out tickets from within the printer mechanism
Ticket Cover Shown Open for Ticket Removal
Unloading Tickets from the Printer by opening the Ticket Cover
1. Pull Inner Chassis away from the Outer Chassis until it stops in the open position.
2. Lift and rotate the Ticket Cover backwards, towards the rear of the printer.
3. Remove all tickets from the ticket path and check for any debris.
4. Remove any remaining tickets from the ticket tray.
5. Rotate the Ticket Cover into its original closed and latched (Magnetic) position.
6. Proceed with ticket loading procedure.
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