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6. Troubleshooting
Before contacting Tripp Lite, try the common solutions listed below.
Problem
Possible Solution
No display. Power LED off.
1. Make sure the AC input power cord is connected firmly at both ends.
2. Make sure the master on/off switch by the power inlet is set to the on position.
No display. Power LED on or
blinking.
1. Make sure the selected input source is active and the cable is connected to the correct
port at both ends.
2. Try pressing a key on the remote to wake the display.
3. Try turning the product off and on again.
Remote control doesn’t
function.
1. Make sure to aim the remote at the IR sensor near the power button on the front of the
display.
2. Make sure the batteries do not need to be replaced. The batteries should last 6 to 12
months under typical conditions.
3. Make sure the batteries are installed with correct polarity (+/-), as shown in the battery
compartment.
Any other problem.
Contact Tripp Lite support.
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