What to do if my Tripp Lite SmartOnline SU10KRT3/1X locks itself and cannot be turned off?
- KKimberly RoweAug 17, 2025
Attempt to restart the Tripp Lite UPS system. If the problem persists, contact Tripp Lite for service.
What to do if my Tripp Lite SmartOnline SU10KRT3/1X locks itself and cannot be turned off?
Attempt to restart the Tripp Lite UPS system. If the problem persists, contact Tripp Lite for service.
What to do if the Tripp Lite UPS fault LED is on due to Er06/Er10/Er12/Er28?
If the breaker has tripped, turn off the Tripp Lite UPS system completely and allow it to cool. Remove some of the load from the UPS output, then reset the breaker and restart the UPS. If any of the wiring appears to be damaged, replace it.
Why does my Tripp Lite SmartOnline SU10KRT3/1X UPS fail to offer battery backup, or why is the backup time shorter than expected?
Recharge the battery uninterrupted for 12 hours. If the problem continues, contact Tripp Lite for service and/or battery replacement.
How to fix Tripp Lite SmartOnline SU10KRT3/1X fault LED with error codes Er11/Er33?
Remove any objects blocking the ventilation holes. Ensure the Tripp Lite UPS location provides adequate ventilation.
What to do if the Tripp Lite SmartOnline SU10KRT3/1X UPS fault LED is on due to EPO?
Remove the EPO terminal short circuit.
What to do if the Tripp Lite UPS fault LED is on due to Er05?
Check the battery connection, then recharge the battery for 12 hours. If the problem persists, contact Tripp Lite for service and/or battery replacement.
What to do if the Tripp Lite SmartOnline SU10KRT3/1X UPS fault LED is on due to Er21?
Reconnect the RJ45 cable or set a UPS with ID=1.
What to do if the Tripp Lite UPS fault LED is on due to Er15?
Make sure the Tripp Lite UPS is operating in normal mode. If it is operating in CVCF mode, restart the UPS.
What to do if the Tripp Lite SmartOnline SU10KRT3/1X fault LED is on due to other error code?
Have a qualified electrician check the AC supply circuit and wiring, then restart the Tripp Lite UPS system. If the problem persists, contact Tripp Lite for service.
What to do if the Tripp Lite UPS fault LED is on due to Er14?
Check the cooling fans on the rear panel. If the problem persists, contact Tripp Lite for service.
Brand | Tripp Lite |
---|---|
Model | SmartOnline SU10KRT3/1X |
Category | UPS |
Language | English |
Warnings about where to install the UPS for safe operation and optimal performance.
Critical warnings regarding electrical connections and user safety during installation.
Essential safety precautions and guidelines for electrical wiring of the UPS system.
Safety precautions and handling instructions for UPS batteries to prevent injury and damage.
Explanation of symbols found on the product label for identification.
Identifies and describes the ports and connectors on the rear of the UPS power module.
Instructions for unpacking the UPS system and checking the packing list.
Details the components included in the UPS system hardware kit for installation.
Guidance on selecting an appropriate location for the UPS system to ensure optimal performance.
Detailed procedure for mounting the UPS system in a 4-post rack or enclosure.
Instructions for mounting the UPS system in an upright, tower configuration.
Steps to prepare for wiring, including de-energizing and marking cables.
Illustrates the terminal block layout for AC input and output connections.
Provides specifications for AC input/output wiring, including current, diameter, and torque.
Step-by-step instructions for connecting AC input and output wiring.
Procedure for connecting an external battery pack to the UPS system.
Overview of control panel, buttons, LEDs, LCD symbols, and error codes for operation.
Step-by-step guide for starting the UPS system in normal operating mode.
Instructions for starting the UPS from battery power when AC input is unavailable.
Procedures for safely shutting down the UPS system and its output.
How to check measurements, access settings, and change defaults.
Lists parallel kit components and guidelines for UPS system placement.
Procedure for installing and starting up UPS systems in parallel mode.
Information about the internal network card for remote monitoring and control.
How to use EPO and connect via RS-232 serial port for monitoring.
Table listing common problems, error codes, and possible solutions for the UPS system.
How to handle errors detected during the UPS self-test procedure.
Technical specifications for the UPS input and output power requirements.
Physical dimensions and weight of the UPS power module.
Guidelines for storing the UPS system to maintain battery health.
Information on warranty, service options, and contacting support.
Terms and conditions of the product's limited warranty.
Information on compliance numbers and product identification.