Why is the default keypad passcode not working on my TRU-BOLT 1742006 Door locks?
If the default keypad passcode for your TRU-BOLT Door lock isn't working after connecting to the lock with the app, the default passcode is invalid. It has been replaced with a new passcode generated by the app, which you should change.
Why is my TRU-BOLT Door locks not working electronically?
If your TRU-BOLT Door lock is not functioning electronically, make sure that all batteries are fresh, high-quality alkaline batteries and are installed with the correct polarity (+ -). Also, check that the control wire is securely attached to the interior assembly.
How to fix TRU-BOLT 1742006 Door locks keypad not working?
If the keypad on your TRU-BOLT Door lock is not working, the app may be overriding the keypad programming. Check if the app has been connected to the lock. Open the app and check the lock's settings to view or change the administrator code.
What to do if TRU-BOLT 1742006 Door locks app is unable to connect?
If the TRU-BOLT Door lock app is unable to connect to a lock, first turn on Bluetooth. If the issue persists, it might be a compatibility issue. Contact customer assistance for compatibility information, but generally, iPhone 5 and later models, and most Android devices are compatible. Also, ensure the lock is activated by pressing a keypad button on the physical lock until you see the icon to add the lock.
How to fix TRU-BOLT 1742006 Door locks latch working backwards?
If the latch on your TRU-BOLT Door lock is working backward, remove the interior assembly and move the direction switch to the opposite direction. Also, check that your switch is set in the correct position for a left- or right-handed door. Rotate the interior knob and reinstall the interior assembly, then retest while holding the interior assembly in place.
What to do if TRU-BOLT 1742006 interior knob will not turn?
If the interior knob on your TRU-BOLT Door lock will not turn, remove the interior assembly and reposition the interior knob. With the deadbolt latch retracted, verify that the tailpiece is vertical.
Why is the deadbolt latch sticking on my TRU-BOLT 1742006 Door locks?
If the deadbolt latch on your TRU-BOLT Door lock is sticking, the installation screws of the lock may be too tight. Remove the interior assembly, slightly loosen the mounting plate screws, lock and unlock using the key, and then reattach the control wire and interior assembly.
Why eKeys will not send after using TRU-BOLT 1742006 Door locks?
If eKeys will not send after using your TRU-BOLT Door lock, ensure that whoever is receiving the eKey has a registered account and their information is input correctly. Also, ensure you are connected to WiFi and that the smart device is updated.
Lists all components and necessary tools for lock installation.
Instructions for measuring, marking, drilling, and chiseling doors and jambs.
Guide on converting the deadbolt backset between 2-3/8" and 2-3/4".
Steps for inserting the latch and determining door handing for correct installation.
Steps for setting entry switch and interior knob position based on door handedness.
Instructions for attaching the exterior lock component to the door.
Steps for connecting the control wire and mounting the interior assembly.
Covers battery installation, initial power-up, and testing lock functionality.
Introduces app icons, symbols, user types, and setup procedures like download and registration.
Instructions for connecting, adding, removing, and using the app to unlock/lock.
Guides on viewing messages, changing lock settings, and upgrading the lock firmware.
Procedures for sending and managing permanent and limited eKeys and passcodes.
Details on managing users, renaming passcodes, and resetting them.
Further instructions on renaming users, editing time frames, and clearing/deleting user eKeys.
Covers renaming/deleting/resetting passcodes and checking usage records.
Explains the main app menu for system settings and account profile management.
Overview of the exterior keypad, programming symbols, and general programming advice.
Instructions for configuring auto-lock, sound settings, and restoring factory defaults.
Steps for adding an administrator, customizing app passcodes, and managing vacation mode.
Explains lock feedback messages and provides a log for programming codes.
Solutions for common issues encountered during installation and lock operation.
Provides email, website, address, and phone numbers for customer service and support.
Details the product's compliance with Federal Communications Commission (FCC) rules.
Outlines the terms of the limited electronic and lifetime mechanical/finish warranties.
General| Type | Deadbolt |
|---|---|
| Style | Single Cylinder |
| Finish | Satin Nickel |
| Material | Steel |
| ADA Compliant | No |
| Keyed | Yes |
| Backset | 2-3/8" or 2-3/4" |
| Grade | ANSI Grade 3 |
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