20
Trouble Shooting
Before consulting service personnel, check the following chart for possible solutions.
PROBLEM SOLUTION
TV will not turn on
●Make sure the power cord is plugged in.
●The batteries in the remote control may be
Exhausted; replace the batteries.
No picture, no sound
●Check the cable between TV and antenna/
external AV device.
●Press the power button on the remote.
●Press the SOURCE button the remote, then press
the “▲/▼”button repeatedly to select the TV
source.
Poor picture, sound OK
●Check the cable between TV and antenna/
external AV device.
●Try another channel, the station may have
broadcast difficulties.
●Adjust the brightness/contrast in the Video menu.
Check that the unit is set to PAL
Audio noise ●Move any infrared equipment away from the TV.
The TFT LED panel uses a panel consisting of sub pixels which requires sophisticated
technology to produce. However, there may be a small number of bright or dark pixels on
the screen. These pixels will have no impact on the performance of the product.
The manufacturer reserves the right to change the configuration, technical or any other
parameters without prior notice.
After-sale Service
In case any problem mostly like a fault occurs while your using LED TV, please contact
the store where you purchased this unit or the service agency.
www.tvstar.eu