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Ubiquiti AMPLIFI User Manual

Ubiquiti AMPLIFI
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AmpliFi
Home Wi-Fi System
USER GUIDE
FASTER, WHOLE-HOME WI-FI
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Ubiquiti AMPLIFI Specifications

General IconGeneral
ModelAmpliFi
Wi-Fi Standards802.11a/b/g/n/ac
Frequency Bands2.4 GHz, 5 GHz
AntennaInternal
Mesh TechnologyYes
MU-MIMOYes
Operating SystemAmpliFi OS
Wi-Fi GenerationWi-Fi 5
Processor750 MHz
SecurityWPA2-PSK
Wireless Speed1750 Mbps (450 Mbps on 2.4 GHz, 1300 Mbps on 5 GHz)

Summary

Getting Started

Introduction to AmpliFi

Overview of the AmpliFi system and the contents of this user guide.

AmpliFi Usage Scenarios

Explains different ways to use AmpliFi based on home setup and product configuration.

Product Overview

Router Front and Back Details

Details the front display, LED, and back ports of the AmpliFi Router.

MeshPoint Components and LEDs

Describes the components and explains the meaning of LED states on the MeshPoint.

Hardware Installation

Installing the AmpliFi Router

Step-by-step guide to connect the AmpliFi Router to your network.

Installing AmpliFi MeshPoints

Guide to installing MeshPoints and understanding their LED behavior.

App Installation Guide

Download AmpliFi Mobile App

Instructions for downloading and installing the AmpliFi mobile application.

Router Setup via AmpliFi App

Steps to set up the AmpliFi Router using the mobile application.

Accessing Multiple AmpliFi Routers

Steps to switch between different AmpliFi Routers within the mobile app.

Set Up AmpliFi Mesh System

Guide for setting up a new AmpliFi mesh network system.

Set Up AmpliFi Standalone MeshPoint

Guide for setting up a standalone AmpliFi MeshPoint.

Additional MeshPoint Installation

Instructions to install additional AmpliFi MeshPoints into the network.

Connecting MeshPoint to AmpliFi Router

Steps to add a new MeshPoint to an existing AmpliFi network.

Connecting MeshPoint to Third-Party Router

Steps to connect AmpliFi MeshPoints to a non-AmpliFi router.

Manual Installation

Install AmpliFi Without App

Guide to setting up the AmpliFi Router without using the mobile application.

Connection Type Options

Explains DHCP, Static, and PPPoE connection types for internet setup.

DHCP Network Configuration

Details automatic network configuration using DHCP.

Static IP Network Configuration

Details manual network configuration using Static IP settings.

PPPoE Internet Configuration

Details configuration for PPPoE internet connections.

Router Touchscreen Interface

Router Display Information

Overview of information shown on the router's front touchscreen display.

Throughput and Data Usage

Displays current upload/download data usage and total usage on router.

IP Address Display

Displays WAN and Router IP addresses, and client connection counts.

Speed Indicators

Shows current upload and download speeds on the router display.

Port Status Indicators

Explains LAN port indicators and device power status on router.

System Settings and Management

System Dashboard Overview

Overview of the AmpliFi app's system dashboard for network status.

Router Settings Access

Accessing and editing router configuration options via the app.

MeshPoint Details Access

Accessing signal quality, device name, and other details for MeshPoints.

Internet Connection Configuration

Configuring Internet connection types (DHCP, Static, PPPoE).

Static IP Configuration Details

Manual network configuration using Static IP settings.

DHCP Configuration Details

Automatic network configuration using DHCP.

PPPoE Connection Configuration

Details configuration for PPPoE internet connections.

Wireless Network Configuration

Configuring wireless network settings like SSID, password, and security.

Advanced Wireless Settings

Advanced settings for Country, Band Steering, and Separate Wi-Fi SSID.

Additional System Settings

Settings for LCD/LED brightness, Night Mode, DHCP Server, and Port Forwarding.

DHCP Server Management

Managing DHCP server settings and assigning static IP addresses.

Port Forwarding Setup

Setting up port forwarding rules for network access.

Device Information Details

Displays device model, software version, and MAC addresses.

MAC Address Listing

Lists MAC addresses for various network interfaces.

Firmware Update Procedure

Checking for and applying firmware updates for AmpliFi devices.

Support Information Generation

Generating and sending support files for troubleshooting.

MeshPoint Settings Access

Accessing and editing MeshPoint settings via the app.

MeshPoint Signal Quality

Displays signal strength and band used by MeshPoints.

MeshPoint General Settings

Settings for MeshPoint device name, system sound, and LEDs.

MeshPoint Software Information

Displays MeshPoint software version and revision.

MeshPoint MAC Addresses

Lists MAC addresses for MeshPoint network interfaces.

MeshPoint Actions

MeshPoint actions like Locate, Reboot, and Support Info.

Performance Monitoring

Performance Screen Overview

Accessing throughput statistics and running speed tests.

Throughput Data History

Displays historical upload/download throughput data on the app.

ISP Speed Test Execution

Running speed tests to check download, upload, and ping times.

Guest Network Setup

Guest Network Management

Enabling and managing guest Wi-Fi network access from the app.

Guest Network Quick Setup

Steps to enable guest network, set limits, and connect guests.

Guest Network Sharing Options

Sharing guest network details or managing advanced settings.

Family Network Control

Family Network Management Overview

Managing client devices, user profiles, and Internet access schedules.

Pause All Internet Access

Temporarily disabling Internet access for all connected client devices.

User Profile Configuration

Creating user profiles and customizing Internet access schedules for family members.

Client Device Details Viewing

Viewing detailed information about connected client devices.

Static IP Lease Configuration

Mapping static IP addresses to client devices for consistent network access.

Network Diagnostics

Network Diagnostics Execution

Checking WAN link, IP settings, and MeshPoint status for network health.

App Side Menu Navigation

App Feature Access

Accessing side menu options like Remote Access, Help Center, and Live Support.

Live Support Chat Initiation

Starting a live chat session for technical support.

Switching AmpliFi Devices

Logging out and switching to a different AmpliFi router or MeshPoint.

Accessing Other AmpliFi Routers

Steps to set up or access a different AmpliFi router via the app.

AmpliFi FAQs

Getting Started FAQs

FAQs on setting up Wi-Fi password, guest network, and MeshPoints.

Router and MeshPoint Placement

Guidance on optimal placement for best Wi-Fi signal strength.

Admin Password Change

Steps to change the administrator password via the AmpliFi app.

LED Indicator Meanings

Explains the LED status indicators for the Router and MeshPoints.

Router Light Adjustment

Adjusting LCD screen and LED brightness settings on the router.

Troubleshooting Internet Connectivity

Steps to resolve internet connection issues.

Troubleshooting Router Display Issues

Troubleshooting steps for an unresponsive or lighting issue on the router.

Factory Reset Procedure

Steps to perform a factory reset on the router using the AmpliFi app.

Band and Channel Selection

Understanding band and channel selection for network optimization.

Data Monitoring and Performance

Using the app to monitor real-time network performance statistics.

Port Forwarding Setup

Setting up port forwarding rules for network access.

Remote Router Access Enablement

Enabling remote access using Google or Facebook accounts.

Contacting AmpliFi Support

Live Chat Support Access

Accessing live chat support via the AmpliFi app or website.

Support Contact Details

Provides online, email, and phone contact information for AmpliFi support.

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