Why is the red light flashing on my Ultenic T10 Vacuum Cleaner dust bag?
If you see a flashing red light indicating that the dust bag is not installed or installed properly in your Ultenic Vacuum Cleaner: * Check whether the dust bag is installed; if not, please install it. * Ensure that the dust bag is properly installed and fully lower the cardboard handle.
Why doesn't the auto empty base collect dust for my Ultenic T10 Vacuum Cleaner?
If the auto empty base of your Ultenic Vacuum Cleaner isn't collecting dust, try these steps: * Check if the dust bag is full and replace it with a new one. * Make sure the dust bag is properly installed. * Verify that you haven't disabled automatic emptying after cleaning in the Ultenic App.
Why is water not released during mopping with my Ultenic Vacuum Cleaner?
If water is not being released during mopping with your Ultenic Vacuum Cleaner: * Ensure there's enough water in the water tank. * Check that the mopping attachment is correctly installed. * See if the water outlets are blocked.
What to do if Ultenic Vacuum Cleaner is not releasing water when mopping?
If your Ultenic Vacuum Cleaner is not releasing water during mopping, make sure there is enough water in the water tank. Check if the mopping attachment is correctly installed and ensure the water outlets are not blocked.
How to connect Ultenic Vacuum Cleaner to WiFi?
If you're having trouble connecting your Ultenic Vacuum Cleaner to WiFi, here are a few things to try: * Double-check that you've entered the correct WiFi password. * Ensure that your robot, mobile device, and router are as close as possible to each other. * Verify that you've selected a 2.4GHz WiFi network. * Avoid using a public network. * Try resetting the robot's WiFi by long-pressing the appropriate buttons simultaneously for the specified time. Then, try connecting again. * As a last resort, reinstall the Ultenic App and attempt to connect to WiFi again.
Why is my Ultenic T10 Vacuum Cleaner unable to power on?
If your Ultenic Vacuum Cleaner is unable to power on or start cleaning, it's commonly due to a low battery. Please charge the device before attempting to use it.
Why is the remote for my Ultenic Vacuum Cleaner not working?
If your Ultenic Vacuum Cleaner remote isn't working, make sure the batteries in the remote have power and that the robot is powered on. Check if the battery level of the robot is critically low or empty. Also, ensure the distance between the robot and the remote is within the effective range.
What to do if Ultenic Vacuum Cleaner loses suction or dust falls out?
If your Ultenic Vacuum Cleaner's cleaning ability has decreased or dust is falling out from the dustbin, empty the dustbin. Also, check and clean the HEPA filter and ensure the brush is free from any obstructions.
What does flashing red on Ultenic T10 mean?
If you observe a flashing red light accompanied by a fan error or overheating, or suspect the cover isn't closed properly on your Ultenic Vacuum Cleaner: * Frequent dust collection can lead to fan overheating protection or malfunction. It is recommended to try to collect dust after 30 minutes. * Ensure that the cover of the Auto Empty Base is completely closed.
Why is my Ultenic T10 Vacuum Cleaner unable to charge after docking?
If your Ultenic Vacuum Cleaner is unable to charge after docking, make sure there is no obstruction or heavy dust on both the Robot and Auto Empty Base charging contacts.
General| Type | Robot Vacuum Cleaner |
|---|---|
| Suction Power | 3000 Pa |
| Battery Capacity | 5200 mAh |
| Dustbin Capacity | 600 ml |
| Water Tank Capacity | 300 ml |
| Navigation | LDS Laser Navigation |
| Dimensions | 350 x 350 x 98 mm |
| Weight | 3.6 kg |
| Filter Type | HEPA Filter |
| Control | App, Voice Control |
| Charging Time | 300-360 minutes |
| Features | Multi-floor Mapping |
Important safety instructions for setup, usage, and maintenance.
Lists all included accessories and parts with the robot vacuum.
Details the components and parts of the robot vacuum cleaner.
Explains the buttons and operations of the remote control for the robot.
Guides on positioning and connecting the auto empty base unit.
Schedule for cleaning and replacing robot parts for optimal performance.
Instructions for cleaning side brush, rolling brush, and dustbin/water tank.
Lists common issues and their corresponding solutions for the robot.
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