25
Caller ID Issues Possible Solutions
No handsets display
Caller ID information.
• Let calls ring twice before answering.
• Make sure your Caller ID service is
active.
Caller ID displays briefly
and then clears.
You may have to change the line mode.
Contact Customer Service for instructions.
Multi-handset
problems
Possible Solutions
I can’t transfer calls • Reset the handset (see page 26).
Two handsets can’t talk
to a caller
• See if any handset is in Privacy Mode.
A handset says
Unavailable
.
• Move the handset closer to the base.
• See if any handset is in Privacy Mode.
I can’t register a new
handset.
• Reset the handset (see page 26).
• See if you have 6 registered handsets
Voice mail issues Possible Solutions
The new message icon
doesn’t turn off after
I’ve listened to all my
messages.
Reset the Voice Message Indicator (see
page 18)
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