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Table of Contents
1. Introduction 6
2. Configuration of Circuit 7
2.1. Request Circuit Tenant 7
2.2. Circuit Licenses 8
2.3. Create Circuit User(s) 8
2.4. Request the Connectivity to OpenScape Business 10
3. Configuration OpenScape Business 12
3.1. Basic Installation / Network/Internet Wizard 12
3.2. Circuit Connectivity Wizard 13
3.3. Circuit User Instance 15
3.4. OSBiz Circuit CTI Features V2R6 FR2 16
3.5. OSBiz Circuit CTI Features V2R7 16
3.6. OSBiz Circuit CTI Feature Circuit Conference 16
3.7. OSBiz Circuit CTI Feature Circuit Voicemail 20
3.8. OSBiz Circuit CTI Feature OSBiz Voicemail 20
3.9. OSBiz V3 Features 21
3.9.1. OSBiz Circuit V3 Feature overview 21
3.9.2. OSBiz Circuit V3 Custom Conference Number 21
3.9.3. OSBiz V3 Circuit Voicemail in Call Management 22
3.9.4. OSBiz V3 Snooze Interworkin 24
3.9.5. OSBiz V3 Camp on 24
3.9.6. OSBiz V3 Alternative Number 25
3.9.7. OSBiz V3 Call Routing 26
3.9.8. Circuit teams 29
3.10. OSBiz Scenario Configuration 32
3.10.1. Scenario 1: Basic MULAP with system phone and Circuit User 32
3.10.2. Scenario 2: standalone Circuit User 34
4. Configuration in Expert Mode 36
4.1. OpenScape Business LCR Configuration (ROW) 36
4.2. OpenScape Business LCR Configuration (US) 37
4.3. Route Configuration 38
5. Special Configuration no DID 40
6. Firewall Rules 43
6.1. Outbound connection for https 43
6.2. Outbound connection for SIP signaling* 43
6.3. Outbound RTP Ports OSBiz 43
7. OpenScape Business Serviceability 44
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