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7. OpenScape Business Serviceability
7.1. Required trace configuration options for error reporting
OpenScape Business Trace Profiles:
1. Basic
2. Voice Fax Connections
3. SIP_Interconnection_Subscriber_ITSP
4. SIP_Registration (for registration only problems)
OpenScape Business Trace Components:
1. FP_Circuit: lvl 9
2. FP_DH_ SIP: lvl 9 (only for OpenScape Business X variant)
3. FP_DH_CARD: lvl9
7.2. Additional helpful data and files for error analysis:
OpenScape Diagnosis Logs
Wireshark traces
OSBiz TCP Dump
Diagnostic data Service Center >> Status >> ITSP >> Circuit Trunk >> Diagnose
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