Troubleshooting
8-10
The SSD (HD-6) inserted in the printer is not formatted, and therefore cannot be
read or written. To format an SSD, follow the procedure in Format SSD
(Formatting the SSD) on page 4-82.
The fuser unit is either not installed or incorrectly inserted.
Insert the fuser unit securely.
Contact your Service Representative.
The Account ID does not match.
Check the registered Account ID.
For more information, refer to Job Account.Set. (Job Account setting) on page
4-121.
This message is displayed when the Job Accounting function is enabled and no
account is set for a transmitted print job or the specified account is not
registered (the incorrect account is set).
To return the printer to the print-ready status, press [OK].
For more information, refer to Job Account.Set. (Job Account setting) on page
4-121.
The user ID entered for a private job is not correct. Check the user ID that you
specified on the printer driver.
The NTLM server rejected the authentication. Enter the correct Login User
Name or Password.
Message Corrective Action
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