Content
Check procedure & check point
Remark 1
P-4030D, P-4030DN, P-4530DN,
P-5030DN, P-6030DN
An error is detected at the
Video control secion
1) Check connection of the harness (Engine - Main board) and connectors and check
function.
2) Format the HDD and check function. (U024 FULL formatting) (*1)
3) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
4) Replace the engine board and check function.
5) Replace the main board and check function.
6) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
Check procedure is partly corrected as below.
1) Format the SSD and check function.([Formatting SSD)
2) (Not applicable)
[Main - Engine Interface]
Main board: YC2
Engine board: YC20
An error is detected at the
Security management section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
Check procedure is partly corrected as below.
1) Format the SSD and check function.([Formatting SSD)
2) (Not applicable)
4) Replace the SSD and check function.
An error is detected at the File
System management section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
*The F1C4 error appears
with the HDD security kit at
work.
Check procedure is partly corrected as below.
1) Format the SSD and check function.([Formatting SSD)
2) (Not applicable)
4) Replace the SSD and check function.
An error is detected at the
Image memory management
section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
*The F1D4 error is RAM
allocation error.
1. Check it with the U340
2. Initialize the setting
valued with the U021
Check procedure is partly corrected as below.
1) Format the SSD and check function.([Formatting SSD)
2) (Not applicable)
4) Replace the SSD and check function.
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
An error is detected at the OS
or some of device drivers
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
An error is detected at the OS
or some of device drivers
Check procedure is partly corrected as below.
1) Format the SSD and check function.([Formatting SSD)
2) (Not applicable)
4) Replace the SSD and check function.
Check procedure is partly corrected as below.
1) Format the SSD and check function.([Formatting SSD)
2) (Not applicable)
4) Replace the SSD and check function.
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